Tiffany Brown
Philadelphia,PA
Summary
Detail-Oriented Forensic Analyst adept in conducting diverse forensic exams as well as providing expert direction and guidance. A meticulous researcher with extensive experience performing on-site and remote evidence collection from a wide variety of data sources not limited to physical servers, cloud hosted documents, and record management databases. A transformational leader who translates investigations into concrete facts that provide answers to respective parties. With over 2 years of experience in computer forensic investigation and 6 years in forensic and biological studies and collections, this analyst has a proven track record of applying advanced research and analysis skills to identify potential threats, while working collaboratively in high-pressure situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Forensic Criminal Analyst
Philadelphia District Attorney’s Office
Philadelphia, PA
11.2020 - Current
- Apart of Gun Violence Task Force and in partnership with 400+ ADA’s, detectives, and agents
- Performs flawless execution of standard operating procedures (SOP) to maximize productivity
- Utilizing keen attention to detail, to conduct investigative research of over 35+ cases while extracting cellular data of over 100+ cellular devices to map and track cell phones
- Plan, coordinate, and directs inventory, examination and comprehensive technical analysis of computer related evidence
- Champion training opportunities to constantly improve analysis processes
- Work collaboratively with 30+ federal, state, and local government and law enforcement agencies to identify and recommend methods and procedures for recovery, preservation, analysis, and presentation of digital evidence
- Ensure evidence is uploaded in a timely manner into shared enforcement databases in accordance with PA law, as well as testify in court on behalf of collected evidence and findings
- Utilize software systems that are not limited to PIIN, CPCMS, PARS, Desktop 75-48AS and JNET
- Stay abreast of trends in computer forensics, cyber security, forensic law, mobile devices, social media tools, mobile applications, and encryption technologies.
- Listens to, transcribes, and analyzes recorded prison calls gathering intelligence and evidence on specific investigative targets, cases, and incidents
- Directly involved in long term Grand Jury Investigations for the city of Philadelphia, with cases involving gun violence and other criminal activity
Customer Experience Leader
Cracker Barrel
Pennsville, NJ
11.2016 - Current
- Partnered with administration to understand the company’s needs to best educate new hires
- With a creative and analytical approach, resolved conflicts to produce solutions that benefit the customer and organization
- Trained and mentored teams that exceeded sales goals by 15%
- Composed and distributed various memos across the organization.
- Addressed customer inquiries, concerns and complaints by providing solutions and alternatives and followed up to confirm resolution.
- Responded to high volume of incoming calls utilizing listening and communication skills to identify customer problems, needs and opportunities.
- Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences.
- Maintained extensive knowledge of company products to recommend items aligned with customer needs.
- Engaged in cross-selling and up-selling activities to enhance customers' experiences and generate revenue.
- Investigated and resolved customer inquiries and complaints quickly.
Manager
Bell tower Books
Glassboro, NJ
10.2015 - 01.2016
- On behalf of Senior Leaders, lead projects and store operations; serve as the first touch point, resolving 30+ inquires daily
- Acted as a liaison between various departments that include but is not limited to HR, Marketing, and the Executive MGMT team
- Investigated, tracked, and resolved client inquiries to draft reports and share monthly analytics with Leaders
- Managed the teams schedule creation in a complex, ever- changing environment
- Composed and distributed various memos across the organization
- CAREER HIGHLIGHTS
- Transformed the team culture to an environment that practices accountability, open communication, and that enhanced productivity
- Curated diverse SOP’s that was utilized across the company; increased productivity, operational efficiency, and service quality.
Education
Bachelor of Science - Human Biological Anthropology
Temple University
Philadelphia, PA08.2020
Skills
- Fluently trained in Cellebrite, PenLink, and GrayKey software
- Digital Forensics
- DNA Analysis
- Forensic Analysis and Theories
- On-site and Remote evidence collections
- Project Management
- Risk Management
- Social Media Captures
- Written Reports
- Timeline Creation
- Evidence Preservation
- Case Documentation
- Research Reports
- Case Research
- Background Check Investigations
- Professionally trained and experienced in testifying in cases
Accomplishments
- Collaborated with team of 7 colleges in the development of Philadelphia's Gun Violence Task Force Intelligence Unit, working with over .
- Extracted and analyzed 100+ cellular devices.
- Achieved over 50% of incarcerations or remedied cases by introducing CellHawk cell phone analysis for over 15+ cellular data requested tasks.
- Assisted in supervising a team of 7 forensic analysts for a take down with 3 different federal and local agencies.
- Completed an Investigative Forensic Science dual credit course with Cumberland-County College, Vineland High School, as well as Vineland's Police Department solving both cold and simulated cases in a formal lab setting.
Certification
- Certified Cellebrite Operator/ CCO, Cellebrite - Nov 2020
- Certified Cellebrite Physical Analyst, Cellebrite - Nov 2020
- Certified Advanced Smartphone Analyst, Cellebrite - February 2021
- Hawk Analytics Cellular Technology, Mapping & Analysis Training - June 2021
- Courtroom Success: Best Practices for Call detail Record Testimony Training - December 2020
- CellHawk Basic Training - February 2021
Languages
English
Native or Bilingual
Spanish
Limited Working
American Sign Language
Professional Working
Timeline
Forensic Criminal Analyst
Philadelphia District Attorney’s Office
11.2020 - Current
Customer Experience Leader
Cracker Barrel
11.2016 - Current
Manager
Bell tower Books
10.2015 - 01.2016
Bachelor of Science - Human Biological Anthropology
Temple University
- Certified Cellebrite Operator/ CCO, Cellebrite - Nov 2020
- Certified Cellebrite Physical Analyst, Cellebrite - Nov 2020
- Certified Advanced Smartphone Analyst, Cellebrite - February 2021
- Hawk Analytics Cellular Technology, Mapping & Analysis Training - June 2021
- Courtroom Success: Best Practices for Call detail Record Testimony Training - December 2020
- CellHawk Basic Training - February 2021
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