Tiffany Sexton
Summary
To secure a challenging and rewarding position as a Human Resources Administrator in an organization that allows me to utilize my skills and knowledge.
Professional in human resources with demonstrated expertise in talent acquisition, employee relations, and compliance. Known for strong teamwork and adaptability, ensuring alignment with organizational goals. Skilled in conflict resolution, onboarding, and HR software. Dependable and results-driven, ready to make significant impact.
Overview
14
14
years of professional experience
Work History
Human Resource Assistant
Mapped Out-GIS Services
07.2024 - Current
- Coordinated interview schedules for 20+ Geographic Information System positions, improving scheduling efficiency through effective time management
- Compiled and analyzed payroll data, ensuring accuracy in payroll reports
- Managed HR communications, increasing staff awareness of policies and benefits
- Developed and distributed HR communications, improving employee awareness of policies
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Assisted in drafting and updating HR policies and procedures, contributing to streamlined operations and compliance
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Indexing Specialist
1888OhioComp
05.2019 - 07.2024
- Processed and reviewed Worker's compensation claims and medical documentation through an online batch image archive system, OnBase
- Reviewed processes including the naming of the documents and insertion of document separators, removed skewed images, ensured names, and claim number were correct and index to correct departments
- Responsible for reviewing and understanding 30+ document types, which included various legal, medical, Bureau of Workmen's Compensation and First Report of Injury forms and documentation
- Responsible for handling medical data for a large, multi-specialty physician groups, researched injured workers employment before entering data into system
- Recognized by management as the top performer in the department, indexing 300-400 batches per 8-hour shift, over 2,000 documents daily
- Performed general receptionist office tasks as needed
- Independently worked from home under little supervision
- Assisted in system migration projects, transferring large volumes of data while maintaining accurate index structures throughout the process.
Office Manager
Ultimate Deck
01.2015 - 05.2019
- Aided in hiring of new employees, reviewed applications, arranged interviews
- Answering telephone calls, emails, and letters from existing and new customers
- Processed and maintained payroll
- Fostered strong client relationships that ensured repeat business and referral opportunities, solidifying the company's presence in the competitive construction arena
- Handled daily heavy flow of paperwork and cooperated accounting reports with owner ensuring invoices and payroll were correct
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
Operations Associate II
Equity Trust
01.2011 - 01.2015
- Reviewed and processed distributions, bill pays, and internal movements accurately and per client instructions and approved procedures
- Applied check and wire transactions efficiently and managed time to meet and exceed customer satisfaction
- Processed and reviewed complex tasks and transactions in high volumes while maintaining documentation
- Effectively ensured updates and cancellations of recurring payments per client request
- Helped higher management with daily spreadsheet reports of all transactions performed
- Researched client account information to ensure correct Accounts Receivable transactions
- Provided exceptional service to the clients via phone and email
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
Education
Human Resources Management Associate of Applied Business -
Lorain County Community College
Elyria, OH02.2025
Skills
- Applicant Tracking Systems (ATS)
- Workday
- ADP Workforce
- Zoom
- Oracle
- MS Office Suite
- Google Workspace
- Teams
- Administrative skills
- ADA
- Keyword research
- FMLA
- Customer service
- Data Entry (Advanced)
- Deadline management
Skills
Applicant Tracking Systems (ATS), Workday, Kronos, ADP Workforce, Zoom, Oracle, MS Office Suite (Excel, PowerPoint, Word), Google Workspace, Team, Knowledge of EEO, ADA, & FMLA, Data Entry (Advanced), Reporting & Analytics, Database Management, Records Retention, Employee Handbook Creation, Unemployment Claims Management
Timeline
Human Resource Assistant
Mapped Out-GIS Services
07.2024 - Current
Indexing Specialist
1888OhioComp
05.2019 - 07.2024
Office Manager
Ultimate Deck
01.2015 - 05.2019
Operations Associate II
Equity Trust
01.2011 - 01.2015
Human Resources Management Associate of Applied Business -
Lorain County Community College
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