Marketplaces: Amazon Seller Central, Walmart Marketplace, eBay, Facebook Marketplace
Director of Marketing and Operations
- Doubled annual website revenue by spearheading Canadian market expansion, achieving 102% YoY growth.
- Secured a patent for the Heat Chamber Pro, cementing the company’s position as an industry innovator.
- Directed end-to-end development of a new heat chamber, leading market research, competitive analysis, prototyping, and go-to-market launch.
- Executed multi-channel digital marketing campaigns (Google Ads, SEO, social media, email), delivering a 22% sales increase and higher brand visibility.
- Migrated the e-commerce store from WordPress to Shopify, boosting site speed, UX, SEO performance, and mobile conversions.
- Leveraged analytics tools (Google Analytics, Search Console, SEO platforms) to track KPIs, refine campaigns, and improve conversion rates.
- Implemented customer-driven product improvements, cutting daily support inquiries by 30% through updated manuals, safety features, and QR code integration.
- Managed a cross-functional engineering team with Agile workflows; streamlined processes using Zapier and Trello for faster delivery.
- Directed creative and marketing strategy (web, trade shows, video, design), increasing brand awareness, and digital presence.