Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Lawton

Springboro,OH

Summary

Dynamic professional with over twenty years of diverse experience in roles including Engineering Manager, Program Manager, Scrum Master, Project Manager, Analyst, and Account Manager. Proven ability to identify risks and gaps while delivering innovative solutions that align with business objectives. Expertise in managing both project-based and full-time equivalent resources, including business consultants, architects, and onshore/offshore technical teams. Committed to driving efficiency and success through strategic leadership and collaborative problem-solving.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sr. Advanced Engineering Manager

The Kroger Co.
03.2023 - Current
  • Manager of 8 FTE where I conduct bi-weekly 1:1s, perform all reviews, provide coaching and career guidance, conduct monthly team meetings, and ensure the team is adhering to Kroger principles and best practices
  • Owner of legacy application: Empac, Brand11, Oracle PLM, Maximo, Genesis.
  • Led team on the strategy of migrating Brand11 to Brand 101 to mitigate the vulnerabilities and the lack of stability in Brand11
  • Participated and staffed the kickoff of the new PLM EQ/Vines project which successfully completed May 2025
  • Transitioned Maximo Support team from one vendor to another during Maximo Retail rollout
  • Conducted several RFPs for Support and Project Implementation work
  • Developed a staffing model for future support of both legacy and modernized systems in the maintenance and PLM space
  • Developed OpEx budget for Supply Chain and Manufacturing space
  • Participate and provide input into the Maximo Program CA funding and scope of work
  • Engineering manager of Maximo implementation (maintenance ERP); partnered with Product Management on the delivery of Maximo
  • Completed the rollout of Fleet to all 52 sites December 2024
  • Rollout of all Retail divisions (2480 stores as well as additional facilities like offices, R&S warehouses, and stand alone Retail fuel sites) will be complete October 2025
  • Extensively worked with the business on the importance of Maximo and the breakdown of funding and business case development
  • Developed and maintained relationships with all aspects of the business both technical and functional
  • Worked with Sourcing, Legal, and Data Governance on several complicated contracts, SOWs, and Project Change Requests (PCRs)
  • Created processes for on-going support, change management, enhancements, incident management, and future site roll-outs
  • Interviewed, extended offers, and on-boarded several data and dev-ops engineers
  • Participate in solution design and architectural sessions as well as coached technical team on delivering options for technical designs
  • Regularly present status updates to leadership and TMO
  • Initiate and drive multiple process improvement opportunities across engineering space
  • Responsible for meeting timelines and delivering outcomes
  • Participate and contribute to the defining requirements for new program scope, solution design and architectural best practices
  • Successfully switch out SI partners in the middle of Maximo Fleet rollout without missing a Go-Live date or impact to the project or the business
  • Pulled into the MAKE (manufacturing modernization project) to help drive the completion of deliverables for Go-Live

Sr. Advanced Program Manager

The Kroger Co.
09.2018 - 03.2023
  • Program Manager of 300 person Oracle ERP platform (RMS v16)
  • Successfully transitioned the project from Waterfall to Agile
  • Coached and established offshore ways of working while in India
  • Coach teams on Kroger best practices including Kroger tools and methodologies
  • Responsible for the coordination of dependencies between KTD, the program, and the system integrators
  • Owned and managed the RMSv16 project in KEY; successfully closed out the program in a green status
  • Participate and provide input into Supply Chain Product funding
  • Work side by side with Product and participate in the transition to Product Centric
  • Work with Product on creating Initiatives and Program Epics
  • Managed the responsibilities of the Supply Chain Director during the KTD transition in the interim state until the new Sr. Director was hired
  • Interviewed and extended offers to 7 Epic Owners and 4 Project Managers
  • Assist with on-boarding of new resources
  • Work with Oracle and Deloitte on SOWs
  • Work with Supply Chain’s budget controller on the RMS program budget
  • Drive participation with the business and the closure of gaps
  • Approved milestone deliverable from Oracle and Deloitte
  • Participate in solution design and architectural sessions
  • Regularly present status updates to leadership
  • Initiate and drive multiple process improvement opportunities across the program
  • Contributed and participated in the Talent Hub playbook in India with KTD and Deloitte
  • Responsible for meeting timelines and delivery of functionality
  • Delivered integration with RMS and Ocado
  • Started and drove a cross functional bi-weekly KTD architectural meeting across pillars
  • Participate and contribute to the defining requirements for new Program scope

Senior Consultant – Scrum Master/Digital Kroger

Human Capital Solutions, LLC
08.2017 - 09.2018
  • Scrum Master for two teams within Kroger Digital Technology; one team using the SAFe Methodology and the other team using the OKR (Objectives and Key Results) Process
  • Responsible for tracking metrics, Stories, and bugs using JIRA
  • Facilitated Agile ceremonies such as daily stand ups, mid-sprint reviews, sprint planning, sprint demos, and retrospectives
  • Coordinated dependencies across teams
  • Coached team in best practices for the OKR process

Senior Consultant – Project Manager/Kroger

Kroger
01.2017 - 08.2017
  • One of two Project Managers on a large Oracle ERP (RDF and AIP) for Kroger consisting of 5 phases
  • Responsible for all activities related to the delivery of each phase to Production once the requirements are complete
  • Coordinate all environment upgrades and deployments with the System Integrator, Kroger Technology and the Support Team
  • Schedule & lead weekly meetings to plan & execute implementation tasks. Teams included: Process & Application (RDF application readiness), QA (Quality Assurance), Data Conversion job execution, Business Readiness/Training, Infrastructure, CIS/Security, Production Support/Application Owner
  • Participated in weekly calls with Oracle to discuss SRs (System Requests) and ERs (Enhancement Requests)
  • Introduced and guided the team to adopt parts of the Agile Methodology

Senior Consultant – Scrum Master/Kroger

Kroger
08.2016 - 01.2017
  • Scrum Master for a team of 10 people selected to complete a special project in two PIs
  • Responsible for tracking metrics, Stories, and bugs using JIRA
  • Facilitated Agile ceremonies such as daily stand ups, mid-sprint reviews, sprint planning, sprint demos, and retrospectives
  • Coordinated dependencies across teams and within the Kroger Enterprise
  • Created and monitored Agile dashboards, sprint planning boards, and burn down charts
  • Assisted in guiding the team to completing 100% of the Objectives

Senior Consultant – TIBCO Project Manager/Kroger Architect Scrum Master

Kroger
08.2014 - 08.2016
  • TIBCO Project Manager for 40 technical resources both on-shore and off-shore
  • Responsible for client bill rate discussions and the replacement of TIBCO technical resources
  • Performed all onboarding TIBCO tasks and ensured that the proper knowledge transfer was completed
  • Participated in weekly on-shore/off-shore leadership meeting to discuss project needs
  • Worked with all of the Scrum Masters, Product Owners, and Release Train Engineer to ensure that TIBCO technical developers were meeting the Scrum teams expectation
  • Primary contact for engineering team: tracked all System Request (SRs), coordinated all upgrades, Hotfixes, and facilitated weekly TIBCO Engineering call to discuss client needs and issues
  • Scrum Master for a team of 9 Kroger Architects on the Item MDM Project operating on the Train level using Kanban
  • Facilitated team ceremonies such as stand ups, retrospectives, and sprint demos
  • Facilitated weekly Joint Architectural Discussion (JAD) sessions to discuss Architectural runway and Spikes
  • Created and monitored Agile dashboards, sprint planning boards, and burn down charts
  • Participated in Scrum Master ceremonies such as the Scrum Master Community of Practice (SM CoP) and the Scrum of Scrums (SOS)
  • Responsible for coordinating dependencies across teams using the Dependency Board
  • Created and facilitated a bi-weekly Technical Community of Practice (CoP) to have open discussions on what each team was working on technically to ensure transparency and prevent redundancy
  • Worked with the Architectural team to write Features and high-level design documents
  • Participated in the sizing, COD, WSJF, and pointing of the Features
  • Organized and facilitated technical Architecture Feature reviews before each PI to enable the teams to ask design and technical questions to be prepared for PI planning
  • Responsible for keeping the team on track to meet Objectives and goals

Senior Consultant – Analyst/Kroger

Kroger
11.2012 - 08.2014

Member of the TIBCO team transforming legacy data to TIBCO MDM for Item Master

  • Role required coordinating between the integrations team, legacy team, and the Oracle RMS team
  • Authored, reviewed, and updated TIBCO Technical Design Documents (TDDs)
  • Responsible for gap analysis and the closing of open gaps between the technical teams that may hinder program development
  • Developed ATLAS to MDM mapping sessions to create technical Visio diagrams utilized to depict system interfaces
  • Involved in all aspects of UAT (User Acceptance Testing), including logging and tracking all defects and enhancements
  • Manages the lifecycle of Change Requests for the TIBCO development team to include attending all of the meetings working through the solutions, drafting CRs, estimating, requirements definition/clarification, development and testing activities and communicating to PMs as require
  • Responsible for the Change Control Board and the coordination of all Change Request program wide
  • Work with PMs to coordinate development tasks for scope determination and timing of technical team work reviews
  • Led team as Scrum Master through a ten-week iteration development planning session
  • Responsible for coordinating mid-sprint reviews, end of sprint demos, and sprint planning for each iteration
  • Facilitated daily offshore MDM technical call to collaborate onshore/offshore development

Analyst

USAF
07.2011 - 06.2012
  • Member of the Data Management Organization team for the ECSS converting all of the United States Airforce to a single Oracle unified system
  • Responsible for managing legacy data preparation tasks for over 200 legacy systems and 186 Air Force bases
  • Responsibilities include developing plans for issues that may delay or hinder the timely completion of a task; opening, closing and monitoring tasks; and reporting the status of the task to the client
  • Role required coordinating the priorities of the System Integrator, Data Execution Team, Data Management Organization and Air Force personnel
  • Performed cleansing and analysis of the Master Data Maintenance (MDMx) procedure, utilizing Oracle Applications, to enable deliverable development
  • Responsible for the Plan-to-Stock team modeling of the business process flows in Visio to show future Warehouse state in ECSS
  • Applied Oracle Unified Methodology (OUM) and contributed to the development of foundational team documents (RD.011, IM.005, TE.35 etc.) to archive decisions and strategies

Education

Bachelor of Science - Communication Studies

Wright State University
Dayton, OH

Bachelor of Science - Biology

University of Dayton
Dayton, OH

Skills

  • Project Management
  • Waterfall Methodology
  • Inventory control
  • Master Data Management
  • Product Management
  • Agile Methodology
  • Maximo
  • Data Analysis
  • Oracle
  • TIBCO
  • SaaS Experience
  • Performance updates
  • Team building
  • Coaching and mentoring
  • Project management
  • Technology integration

Certification

  • SAFe Professional Consultant (SPC 4.0)
  • Certified Scrum Master (CSM)
  • Certified Data Manager Professional (CDMP)

Timeline

Sr. Advanced Engineering Manager

The Kroger Co.
03.2023 - Current

Sr. Advanced Program Manager

The Kroger Co.
09.2018 - 03.2023

Senior Consultant – Scrum Master/Digital Kroger

Human Capital Solutions, LLC
08.2017 - 09.2018

Senior Consultant – Project Manager/Kroger

Kroger
01.2017 - 08.2017

Senior Consultant – Scrum Master/Kroger

Kroger
08.2016 - 01.2017

Senior Consultant – TIBCO Project Manager/Kroger Architect Scrum Master

Kroger
08.2014 - 08.2016

Senior Consultant – Analyst/Kroger

Kroger
11.2012 - 08.2014

Analyst

USAF
07.2011 - 06.2012

Bachelor of Science - Communication Studies

Wright State University

Bachelor of Science - Biology

University of Dayton