Summary
Overview
Work History
Education
Skills
Locations
References
Timeline
Generic

Tiffany Lawyer

Saint Charles,IA

Summary

Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Accounts Receiveable Data Entry Specialist

TMC TRANSPORTATION
Des Moines, IA
06.2017 - 06.2020
  • Compile, sort, and verify the accuracy of data before it is entered.
  • Compare data with source documents, or re-enter data in verification format to detect errors.
  • Store completed documents in appropriate locations.
  • Select materials needed to complete work assignments.
  • Validated customer information, such as addresses and contact numbers.
  • Assisted other departments with research projects involving large amounts of data entry.
  • Verified entries made in the database against original paper documents to ensure accuracy.
  • Generated reports on discrepancies between physical counts and computer records.
  • Inputted data into computer system to ensure accuracy and completeness of records.
  • Resolved problems related to incorrect or incomplete data entries.
  • Entered large volumes of data quickly with a high degree of accuracy.
  • Identified errors in the data entry process and corrected them promptly.
  • Performed data entry tasks including keying in numerical or alphanumerical information from source documents into databases.
  • Reviewed completed work for accuracy before submitting it to supervisor for review.
  • Transferred completed work to professionals for review and approval.
  • Identified, corrected, and reported data entry errors.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.
  • Entered data into spreadsheets, documents and databases with high accuracy rate.

Operations Manager

Copeland Trucking
Fridley, MN
03.2016 - 06.2017
  • Test programs or databases, correct errors and make necessary modifications
  • Train users and answer questions
  • Develop methods for integrating different products so they work properly together such as customizing commercial databases to fit specific needs
  • Review workflow charts developed by programmer analyst to understand tasks computer will perform, such as updating records
  • Compile, sort and verify the accuracy of data before it is entered
  • Compare data with source documents, or re-enter data in verification format to detect errors
  • Locate and correct data entry errors, or report them to supervisors
  • Maintain logs of activities and completed work
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
  • Transmit information or documents to customers, using computer, mail, or facsimile machine
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents
  • Receive payment and record receipts for services
  • Schedule appointments and maintain and update appointment calendars.

Child care provider

Indianola Child Care
Indianola, IA
05.2015 - 12.2015
  • Set educational standards and goals, and help establish policies, procedures, and programs to carry them out
  • Plan, direct, and monitor instructional methods and content of educational, vocational, or student activity
  • Teach classes or courses, or provide direct care to children
  • Plan, direct, and monitor instructional methods and content of educational, vocational, or student activity programs
  • Review and evaluate new and current programs to determine their efficiency, effectiveness, and compliance with state, local, and federal regulations, and recommend any necessary modifications.

Cashier/Sales Associate

Theisens Farm and Home
Indianola, IA
07.2013 - 05.2014
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Assist customers by providing information and resolving their complaints
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
  • Greet customers entering establishments
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Stock shelves, and mark prices on shelves and items
  • Request information or assistance using paging systems
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items
  • Sort, count, and wrap currency and coins
  • Supervise others and provide on-the-job training
  • Compute and record totals of transactions
  • Weigh items sold by weight to determine prices
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers.

Administrative Assistant

Family Pet Veterinary Center
Norwalk, IA
07.2013 - 12.2012
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
  • Hear and resolve complaints from customers or the public
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents
  • File and maintain records
  • Receive payment and record receipts for services
  • Schedule appointments and maintain and update appointment calendars
  • Analyze data to determine answers to questions from customers or members of the public
  • Keep a current record of staff members' whereabouts and availability
  • Calculate and quote rates for tours, stocks, insurance policies, or other products or services.

Team Lead

Tractor Supply Company
West Des Moines, IA
07.2013 - 12.2012
  • Resolve customer complaints regarding sales and service
  • Oversee regional and local sales managers and their staffs
  • Determine price schedules and discount rates
  • Monitor customer preferences to determine focus of sales efforts
  • Prepare budgets and approve budget expenditures.

Education

General Studies -

DES MOINES AREA COMMUNITY COLLEGE
05.2016

Some College (No Degree) - Agriculture Education

IOWA STATE UNIVERSITY
Ames, IA

High School Diploma -

NORWALK COMMUNITY HIGH SCHOOL
05.2013

Skills

  • Guest Relations
  • Clerical Support
  • Administrative Skills
  • File Organization
  • Word Processing
  • Data accuracy
  • Verifying data accuracy
  • Document processing
  • Strong interpersonal skills
  • Work Prioritization
  • Data Entry
  • Task coordination
  • Positive Attitude
  • MS Office
  • Attention to Detail
  • Work Planning and Prioritization
  • Customer Support
  • Administrative Support

Locations

Norwalk, IA, 50201

References

References available upon request.

Timeline

Accounts Receiveable Data Entry Specialist

TMC TRANSPORTATION
06.2017 - 06.2020

Operations Manager

Copeland Trucking
03.2016 - 06.2017

Child care provider

Indianola Child Care
05.2015 - 12.2015

Cashier/Sales Associate

Theisens Farm and Home
07.2013 - 05.2014

Administrative Assistant

Family Pet Veterinary Center
07.2013 - 12.2012

Team Lead

Tractor Supply Company
07.2013 - 12.2012

General Studies -

DES MOINES AREA COMMUNITY COLLEGE

Some College (No Degree) - Agriculture Education

IOWA STATE UNIVERSITY

High School Diploma -

NORWALK COMMUNITY HIGH SCHOOL

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Tiffany Lawyer