Reliable business professional, with over ten years of broad skills in operations, technical support, technology sales, customer service, project management, process improvement, administrative support, management, team leadership communication, and financial analysis. Hard-working with the ability to manage multiple tasks to completion, handle interruptions, and maintain focus to ensure the most detailed accuracy and productivity. This experience in various roles has grown the tools and drive needed to provide independent decision-making responsibility and the ability to succeed in any task given.
Participates in regular information planning sessions, maintains productive interaction with staff, reports on the status and progress of work accomplished to date, and monitors work in progress. Establishes program objectives and units of measure for determining when objectives have been met. Manages short and long range planning activities that include multi-year work plans that are the products of subordinate organizational projects/programs. Drafts guidance and direction regarding program management and reporting. Plans and initiates a comprehensive evaluation system for the review and analysis of proposed costs, program development, and performance. Participates in meetings with internal/external customers to determine program status, milestones, and coordination of each to detect in advance potential deficiencies and develop action plans for improvement.