Tiffany Leak
Tulsa
Summary
Dedicated to supporting emotional, social and academic development of students. Many years of experience in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall operations, growth and wellness. Proactive and caring educator with 10 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Professional healthcare specialist with strong clinical skills and solid foundation in patient care. Adept at supporting medical teams, prioritizing patient needs, and maintaining high standards under dynamic conditions. Known for effective communication, adaptability, and reliable team-oriented approach. Skilled in patient monitoring, medical documentation, and assisting with procedures, ensuring optimal care and safety.
Overview
17
17
years of professional experience
Work History
Clinical Secretary
Saint Francis Hospital Yale
07.2023 - Current
- Facilitated smooth clinic operations, maintaining an organized workspace for clinical staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Monitored inventory levels and advised management of need for replenishment.
- Reduced administrative burden for nurses, allowing more time for patient care, by taking over clerical duties.
- Supported healthcare staff during emergencies by rapidly assembling patient information and facilitating communication.
- Contributed to significant reduction in patient wait times by efficiently handling patient check-ins and documentation.
- Maintained clean and organized front desk, contributing to welcoming environment for patients and visitors.
Nurse Technician
Saint Francis Hospital Yale
07.2023 - Current
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided personal hygiene assistance, giving baths, and performing dress changes for patients.
- Implemented fall prevention strategies, reducing patient injuries and increasing overall safety within the healthcare facility.
- Facilitated smooth transitions between shifts by providing detailed reports on patient status during change-of-shift handovers.
- Reduced patient anxiety through skillful communication and active listening during pre-operative preparations.
- Demonstrated adaptability when faced with unexpected challenges or changes in assigned duties within the nursing unit.
Master Preschool Teacher
Primrose School Of South Tulsa
01.2018 - Current
- Assess student progress and provided feedback on educational development.
- Implement weekly lesson plans and activities to engage students and promote learning to provide objective feedback.
- Maintained organized, fun and interactive classroom to help students feel safe.
- Established positive relationships with students and families.
- Monitored classroom to verify safe and secure environment.
- Developed and implemented behavior management.
- Helped new preschool students get used to classes by giving one-on-one support.
- Addressed behavioral and learning issues with parents and preschool management.
- Guide students to develop social, emotional and physical skills.
- Educated students in foundational concepts.
- Assist and supervise students through entire school day.
- Worked with teaching staff to evaluate individual progress and recommend appropriate plans.
- Created safe and nurturing learning environment for students.
- Established positive communication with parents in daily conversation and formal conferences.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Monitored students' academic, social, and emotional progress.
- Modeled positive behavior and communication skills for students.
- Organized activities to teach students foundational skills.
- Gave one-on-one attention to students while maintaining overall focus on entire group.
- Manage classroom by clearly outlining standards and reinforcing positive behavior.
- Assisted and supervised 24 students through entire school day.
- Positive Feedback given from parents on classroom management, operations and student progress.
- Awards-Received Teacher of The Month twice.
Preschool Lead Teacher/Assistant Teacher
CARD Head Start
01.2013 - 01.2018
- Assisted teacher by developing lesson plans to meet educational goals for each student.
- Interacted with students one-on-one and in small groups to enhance and support learning activities.
- Assessed up to 24 student performances to evaluate progress and development.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Helped new student get used to classes by giving one-on-one support.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Applied play-based strategies to provide diverse approaches to learning.
- Identified signs of emotional and developmental problems in children and reported to parents
- Monitored students' academic, social, and emotional progress and recorded in individual files
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans
- Achievements- Received high remarks, and overall scores for CLASS (a high standard tool to observe teachers) in all categories.
- Awards- Received serval awards for Assistant Teacher of the year, and teaching team of the month, as well as director's choice awards.
- Received positive feedback verbally and written from parents and staff regarding classroom instruction and student success.
Cashier
Walmart
06.2012 - 12.2012
- Operated cash register for cash, check and credit card transactions.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Monitored self-checkout systems and provided assistance or intervention where required.
Internship-Front of House Cast Member/Trainer
Disney's Port Orleans Resort
08.2011 - 05.2012
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Cashier- Made sure guests understood what came with their package regarding their specific dinning plan. Performed cash handling activities and secured nightly bank deposits (when needed).
- Trained (up to 3 or 4 at time per shift) new College Program Interns on day- to- day FOH operations. Trained on how to run, operate, and serve each food service station according to all company guidelines and standard. Made sure that all trainees were well versed in each food service stations menu as well as substitutions.
- Mentored new hires, resulting in stronger staff development and increased productivity- Always available to support however necessary as well as answer questions or concerns.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Maintained and kept all FOH areas are fully stocked.
Sandwich Artist
Subway
03.2008 - 05.2010
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods and ingredients.
- Executed sandwich artistry duties with very low occurrence of errors.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared salads, soups and sandwiches for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Operated as full-service food provider in [Subway] establishment by taking orders, preparing meals and collecting payments.
Education
Associate of Arts -
Tulsa Community College
Tulsa, OK05.2014
High School Diploma -
Broken Arrow High School
Broken Arrow, OK05.2009
Skills
- Clerical Knowledge-Copying and filing instructional material in student's personal files as well as all recorded observations, and tracked progress reports Making and receiving phone calls Attendance and daily report tracking Assisted in recording weekly staff meeting minutes
- Worked with students in large, small and individual Instruction Designed lesson plans focused on age level appropriate materials and curriculum
- Progress Tracking and Reporting Student Development-Administered ASQ3 and ASQ SE screenings for all students Record observations and tracked progress by using checkpoints Teaching Strategies Gold software, or other
- Organizational and Planning Skills- Arranged and scheduled home visits, parent teacher conferences, and help arrange activities for serval monthly parent meetings Created written detailed plans for subs Take yearly inventory of classroom needs, as well as weekly/monthly curriculum shopping lists on correct forms for necessary orders Make necessary repair request
- Trained assistant teachers on expectations of their role, responsibilities, and policy used in classrooms as well as company standards
- Communication- Created and sent out monthly newsletters Continually updated classroom information board Scheduled meetings upon request Habitually given written/verbal feedback as required Create individual behavior plans when needed
- Classroom Supervision: Managed daily classroom routines and activities (planned and unplanned)
- Customer service
- Strong organization
- Incoming call reception
- Patient care
- Documentation
- Healthcare ethics
Timeline
Clinical Secretary
Saint Francis Hospital Yale
07.2023 - Current
Nurse Technician
Saint Francis Hospital Yale
07.2023 - Current
Master Preschool Teacher
Primrose School Of South Tulsa
01.2018 - Current
Preschool Lead Teacher/Assistant Teacher
CARD Head Start
01.2013 - 01.2018
Cashier
Walmart
06.2012 - 12.2012
Internship-Front of House Cast Member/Trainer
Disney's Port Orleans Resort
08.2011 - 05.2012
Sandwich Artist
Subway
03.2008 - 05.2010
High School Diploma -
Broken Arrow High School
Associate of Arts -
Tulsa Community College
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