Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany LeGare

Jacksonville,FL

Summary

Dedicated and results-driven Assistant Property Manager with experience in property management operations, tenant relations, and financial oversight. Skilled in administration, maintenance coordination, and ensuring compliance with property regulations. Adept at fostering positive tenant experience while optimizing property performance and operational efficiency. Strong communicator and problem-solver, committed to maintaining high occupancy rates and property value.

Overview

4
4
years of professional experience

Work History

Assistant Property Manager

Hawthrone Residential
01.2025 - Current
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.
  • Escalated major issues to property manager for immediate remediation.

Assistant Property Manager

Artcraft Management
11.2023 - 08.2024
  • Handle tenant inquiries, complaints, and maintenance request. Assist with lease renewals and tenant communication.
  • Show available units, assist with lease agreements, and help with marketing efforts to attract new tenants.
  • Process rent payments, track delinquencies, and assist with budget control.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Kept accurate records of all resident and tenant correspondence.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Processed security deposit refunds.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.

Assistant Property Manager

Goldelm Capital
11.2022 - 11.2023
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Kept accurate records of all resident and tenant correspondence.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.

Assistant Property Manager

Birchstone Residential
05.2021 - 11.2022
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
  • Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
  • Streamlined rent collection process for improved cash flow and reduced delinquencies.
  • Assisted in the preparation of annual budgets, monitoring expenses to ensure financial goals were met.
  • Prepared detailed reports on property performance metrics for monthly review meetings with senior management team members.
  • Maintained accurate and up-to-date tenant and property records, enhancing operational efficiency.
  • Developed and implemented comprehensive marketing plan, attracting higher volume of prospective tenants.

Education

High School Diploma -

Terry Parker
Jacksonville, FL
05-2002

Skills

  • Administrative support
  • Strong communication skills
  • Telephone and email etiquette
  • Property tours and inspections
  • Fair housing regulations
  • Relationship building and rapport
  • Leasing and sales
  • Property management
  • Property inspections
  • Rent collection
  • Housing regulations
  • Policy enforcement

Timeline

Assistant Property Manager

Hawthrone Residential
01.2025 - Current

Assistant Property Manager

Artcraft Management
11.2023 - 08.2024

Assistant Property Manager

Goldelm Capital
11.2022 - 11.2023

Assistant Property Manager

Birchstone Residential
05.2021 - 11.2022

High School Diploma -

Terry Parker

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Tiffany LeGare