Tiffany Lester
Oxford,Ohio
Summary
Compassionate and reliable Elderly Companion at Athomesilvercare, adept at enhancing client well-being through personalized care and emotional support. Demonstrated strong problem-solving skills and adaptability while maintaining a safe environment and fostering meaningful relationships. Committed to promoting independence and ensuring client satisfaction through effective communication and teamwork.
Overview
7
7
years of professional experience
Work History
Elderly Companion
Athomesilvercare
Oxford, OH
02.2025 - Current
- Recognized changes in client behavior or health, promptly reporting concerns to appropriate healthcare providers for assessment and intervention.
- Upheld client confidentiality and privacy by respecting their personal boundaries and adhering to established professional guidelines.
- Demonstrated flexibility in adjusting schedules and responsibilities to accommodate client needs as they arose.
- Maintained a clean and safe living environment by performing light housekeeping tasks routinely.
- Assisted clients by performing laundry, meal preparation and other tasks.
- Promoted a sense of belonging for clients by engaging them in meaningful conversations about their lives, hobbies, or experiences.
- Encouraged independence through skill-building exercises tailored to each client''s unique abilities and limitations.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with daily living activities, running errands, and household chores.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided transportation and appointments management.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided reliable transportation for medical appointments, errands, and social outings to support client engagement in the community.
- Assisted elderly clients in daily activities, physical transfers, and care for incontinence.
- Managed medications accurately according to prescribed schedules, ensuring proper dosages were administered for optimal results.
- Collaborated with healthcare professionals to ensure optimal client care plans were implemented effectively.
- Enhanced client well-being by providing compassionate care and companionship.
- Facilitated open lines of communication between all members of the caregiving team, contributing to a cohesive support network for the client.
- Washed floors, vacuumed and disposed of garbage.
- Ensured safety of clients through diligent monitoring of their physical and emotional needs.
- Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
Cashier
Marathon Gas Station
Oxford, OH
11.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Addressed customer needs and made product recommendations to increase sales.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Improved efficiency, organized checkout area for optimal workflow.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
Waitress
Perkins Family Restaurant
Fairfield, OH
03.2018 - 07.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Union County High School
Liberty, INSkills
- Decision-making support
- Empathy development
- Social perceptiveness
- Problem-solving assistance
- Trust building
- Personalized care
- Motivation encouragement
- Respectful and compassionate
- Problem-solving
- Time management
- Multitasking and organization
- Dependable and responsible
- Strong ethics
- Compassion and empathy
- Team collaboration
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Safety awareness
- Compassionate care
- Heavy lifting
- Relationship building
- Personal hygiene assistants
- Social interaction
- Patient companionship
- Emotional support
Timeline
Elderly Companion
Athomesilvercare
02.2025 - Current
Cashier
Marathon Gas Station
11.2021 - Current
Waitress
Perkins Family Restaurant
03.2018 - 07.2022
Union County High School