TIFFANY LI

• Collaborated with cross-functional teams to align production plans with customer requirements.
• Prepared and maintained comprehensive production reports to highlight production developments for management review.
• Devised and implemented efficient processes for production tracking and inventory control.
• Researched and compiled information on variety of planning issues from customer feedback
• Tracked all marketing and promotional materials

• Develop resources including e-library, templates and recordings of meetings

• Support the executive director with expense, contract, invoicing, and budget administration

• Maintain constant communication with managers, staff, and vendors to ensure proper operations.
• Develop, implement, and maintain quality assurance protocols
• Increased efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Oversee accounts payable and accounts receivable departments
• Onboarding for new hires with onboarding packet material, equipment training, and creation of log in and IT related materials
• Attending meetings with senior management to discuss goals and ways to better organization wide communication
• Research new technologies to create better office efficiency
• Developed systems and procedures to improve operational quality and team efficiency.
• Oversaw workforce management planning, volume predictions and capacity planning.
• Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
• Promoted use of multichannel communication strategies, automated chat and social messaging.
• Procured contracting arrangements with sub-contractors and service providers.
• Assisted in recruiting, hiring and training of team members.

• Live in resident for students studying abroad
• Design and implement intercultural activities and programs on and off-campus for residents
• Acted as a student mentor
• Teaching English conversation skills, World history, and Chinese

• Used statistical methods to analyze data and generate useful business reports.
• Extracted and interpreted data patterns to translate findings into actionable outcomes.
• Documented effective and replicable methods for extracting data and organizing data sources.
• Upheld security and confidentiality of documents and data within area of responsibility.
• Identifying patterns and trends in data sets
• Working alongside teams and management team to establish business needs

• Coordinating office activities and operations to ensure efficiency and compliance to company policies
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
• Edited documents to improve accuracy of language, flow, and readability.
• Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
• Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Maintain office efficiency by planning and implementing office systems and layouts and being responsible for equipment procurement
• Arrange all office relocations and moves
• Supervising administrative staff and dividing responsibilities to ensure performance
• Liaise with vendors and property management for process improvements and system upgrades to improve operating effectiveness
• Developed detailed plans based on broad guidance and direction.
• Managing office correspondence and intakes, calendars, and queries through organization communication systems such as Outlook, Zoom, and Signal
• Strategize with hiring managers in recruitment efforts
• Onboarding for new hires with onboarding packet material, equipment training, and creation of log in and IT related materials
• Attending meetings with senior management to discuss goals and ways to better organization wide communication
• Research new technologies to create better office efficiency

• Compiling, writing, and editing content
• Assisting Beauty Editor with edits and various projects
• Selected beauty, skin, and hair care products for review
• Verify facts using standard reference sources
• Evaluate submissions from writers to decide what to publish
• Work with writers to help their ideas and stories succeed
• Develop story and content ideas while being mindful of the audience
• Allocate space for the text, photos, and illustrations that make up a story
• Approve final versions submitted by staff

• Maintained accuracy of records by verifying accuracy of data in records.
• Assisted with typing, data entry, and answering incoming calls as required.
• Coordinated with various departments to support cross-functional needs.
• Generated reports from database systems to track records.
• Developed efficient filing system to retrieve records quickly.
• Created and maintained electronic filing system for quick and easy retrieval of records.
• Opening and managing brokerage accounts
• Added, modified and purged file entries.
• Prepared files for archiving and exchanges, tracking file movement and history.
• Retrieved and disseminated information from computer databases.
• Researched the marketplace and recommended products and services available
• Performed routine calculations to produce analyses and reports
• Collected and entered data for various financial spreadsheets

• Created Marketing and promotional events that saw 35% increase in sales
• Processed sales, merchandising, and tracking of sales
• Operated mobile store and physical store
• Maximized customer shopping experiences by providing excellent customer service
• Collaborated with team members to help expand marketing channels
• Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals
• Performed office administrative duties to enhance team cohesiveness