Tiffany Lilly
Lubbock,TX
Summary
Dedicated Social Worker offering 15 years of counseling and crisis intervention expertise. Offering comprehensive background in social services , as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Parent Support Caseworker
St Francis Ministry
02.2022 - Current
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Introduced students to concepts in algebra and reading to encourage recall of educational content.
Executive Director Non Profit
Brittany And Devins Angels
12.2007 - Current
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Advocated for organization and company mission to raise awareness and support.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Communicated business performance, forecasts and strategies to investors and shareholders.
Intake Specialist
Women Protective Service
07.2019 - 02.2022
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Assessed clients' needs and determined eligibility for intake services.
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Attended case reviews and provided feedback on client progress.
- Built relationships with community agencies for timely service referrals.
- Coordinated multidisciplinary teams to facilitate and deliver necessary client services.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Organized paperwork such as charts and reports for office and patient needs.
- Provided support to social service clients in navigating available resources.
- Developed and maintained accurate records of programs and services.
Education
Bachelor of Science - Social Work
Texas Tech University
Lubbock, TX12.2024
Associate of Science - Business And Managerial Economics
University of Phoenix
Tempe, AZ05.2017
High School Diploma -
Coronado High School
Lubbock, TX05.2002
Skills
- POS Software
- Family Advocacy
- Community Mental Health Programs
- Communications Strategies
- Community Resources
- Coping Skills
- Academic Goals
- Parent Relations
- Group Activities
- Student Advocacy
- Customer Satisfaction
- Supervise Workers
- Individual Sessions
- Client Service
- Business Planning
- Training and Development
Timeline
Parent Support Caseworker
St Francis Ministry
02.2022 - Current
Intake Specialist
Women Protective Service
07.2019 - 02.2022
Executive Director Non Profit
Brittany And Devins Angels
12.2007 - Current
Bachelor of Science - Social Work
Texas Tech University
Associate of Science - Business And Managerial Economics
University of Phoenix
High School Diploma -
Coronado High School
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