Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Tiffany Linton

Business Consultant
Fayetteville,AR

Summary

Enthusiastic Business Consultant eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of operating systems(Sales Force,Hippo, Panda) and training in implementation models. Motivated to learn, grow and excel in the payroll industry. Creative Business Consultant, skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating, and solving various problems. Analytical and organized professional comfortable working independently or as part of a team. Astute, insightful, and forward-thinking Business Consultant with strategic and tactical planning abilities. Knowledgeable about all facets of Payroll operations, markets, and customers. Central in keeping companies agile and productive in changing markets. Successful Payroll business professional with demonstrated track record in consulting. Exceptional program, team, and project manager. Skilled at mentoring staff, integrating ideas, and customizing approaches to support specific means and goals. Determined Business Consultant with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel, and operational facets. Expertly balanced targets with resources and optimized long-term success.

Overview

4
4
years of professional experience

Work History

Business Consultant

GUSTO
BENTONVILLE, AR
11.2020 - Current
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Wrote and realigned functional specifications, feasibility analysis and requirements definitions to facilitate smooth and efficient improvement strategies.
  • Liaised with senior officers for ongoing quality assurance program integrity.
  • Performed as consultant for startup business in areas of broker contracts, logistics and training to various cliental and new talent.
  • Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
  • Coordinated Hippo and panda smooth implementation of policy and enrollment updates.
  • Led corrective action plans, procedure development, staff performance reviews and training programs.
  • Working with carriers to process enrollments and implementing contributions schemes and deductions processing through the payroll and benefits systems.
  • Maintaining Tax advantage accounts and compliance regulations with state and federal agencies.

Account Manager

LogistiCare
OKLAHOMA CITY, OK
04.2020 - 11.2020
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development and customer servicing.
  • Liaised between account holders and various departments.
  • Listened attentively to client feedback and worked with product development team to introduce new services.
  • Introduced new processes to improve account and market tracking for better data analysis.

REGISTRAR

CLINIC
BENTONVILLE, AR
07.2019 - 02.2020
  • Organized, reviewed and filed paperwork for secure recordkeeping.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Updated computer system with latest information to keep records current and accurate.
  • Registered individuals for services, moving over 200 applications through processing.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Worked with EMR systems
  • Maintained HIPPO and Abided by state and Federal Regulations

OPERATION SPECIALIST

JB HUNT
BENTONVILLE, AR
03.2019 - 06.2019
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Collected, arranged and input information into database system.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Identified objectives of Logisticare by analyzing feedback, observing consumers and collecting surveys.
  • Developed and updated tracking spreadsheets using Excel.

YOUTH CARE SPECIALIST

ARKANSAS CHILDREN'S SHELTER
BENTONVILLE, AR
01.2018 - 06.2018
  • Completed clear and concise documentation of youth behavior and actions.
  • Evaluated needs of youth and outlined measures to address.
  • Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
  • Assisted youth with obtaining resources such as food, clothing and shelter.
  • Liaised with parents of youth and community leaders to organize youth empowerment programs and activities.
  • Documented data and completed accurate updates to case records.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Used interactive visuals and static worksheets to teach each student algebra and writing techniques.

SUPPORT STAFF SUPERVISOR

Decision Point
BENTONVILLE, AR
01.2016 - 06.2016
  • Coached employees through day-to-day work and complex problems.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Monitored employee and customer interactions to assess quality of service.
  • Supervised children and youth residing in the facility and assisted with daily needs
  • Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
  • Collaborated with case managers, counseling staff, and educators to meet the overall needs of each resident
  • Modeled and promoted positive relationship-building and interactions between residents and staff

Skills

  • Strategy Realignment
  • Organizational Improvements
  • Planning and Execution
  • Financial Statement Review
  • Call Center Technology
  • Corporate Communications
  • Corrective Actions
  • Operational Efficiency
  • Business Requirements Documents (BRDs)
  • Continuous Improvement Process
  • Weekly Payroll
  • Workforce Management System Software
  • Interpersonal Skills

Accomplishments

Americorps NCCC-Awarded the presidency award for completing over 1000 hrs volunteer hours and graduated a very rigorous program giving back to the community .

Timeline

Business Consultant

GUSTO
11.2020 - Current

Account Manager

LogistiCare
04.2020 - 11.2020

REGISTRAR

CLINIC
07.2019 - 02.2020

OPERATION SPECIALIST

JB HUNT
03.2019 - 06.2019

YOUTH CARE SPECIALIST

ARKANSAS CHILDREN'S SHELTER
01.2018 - 06.2018

SUPPORT STAFF SUPERVISOR

Decision Point
01.2016 - 06.2016
Tiffany LintonBusiness Consultant