Tiffany Lowe
San Antonio,TX
Overview
2
2
years of professional experience
Work History
Collections Agent
Alorica
San Antonio, TX
03.2024 - Current
- Interviewed customers to obtain financial information, payment history and other relevant details.
- Researched customer accounts for any discrepancies or outstanding payments.
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Conducted skip-tracing activities to locate delinquent customers.
Collections Agent
Conns
San Antonio, TX
02.2023 - 01.2024
- Negotiated payment plans with customers to ensure timely repayment of debt.
Education
Some College (No Degree) - Criminal Justice
Penscola State College
Pensacola, FLSkills
- Collections regulatory guidelines
- Billing and collections best practices
- Delinquent account management
- Repayment negotiations
- Collections process improvement
- Debt management
Timeline
Collections Agent
Alorica
03.2024 - Current
Collections Agent
Conns
02.2023 - 01.2024
Some College (No Degree) - Criminal Justice
Penscola State College