Summary
Overview
Work History
Education
Skills
Education And Licensure
Timeline
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Tiffany L. Price

Mooresville

Summary

Experienced leader with a proven track record in program and project management. Adept at leading interdisciplinary teams and implementing strategic initiatives to enhance program effectiveness and service delivery. Skilled in policy development, compliance oversight, and data-driven decision-making to drive improved outcomes. Proficient in mentoring staff, fostering interdepartmental collaboration, and establishing community partnerships while ensuring adherence to relevant policies and accrediting bodies. Background in mental health services, advocacy, and public management. Dedicated to enhancing efficiency, effectiveness, and quality of service delivery.

Overview

7
7
years of professional experience

Work History

Health System Specialist

Department of Veteran Affairs, Office of Inspector
08.2022 - Current

· Conduct comprehensive pre-inspection research to assess program effectiveness and compliance, ensuring thorough evaluation processes.

· Draft high-impact reports, executive summaries, and recommendations, delivering clear and concise findings to senior leadership and stakeholders.

· Analyze data to identify trends, gaps, and areas for improvement, contributing to evidence-based recommendations.

· Provide preliminary findings in out-briefings to vet center and district leadership, ensuring transparency and accountability.

· Deliver professional briefings to OIG leaders, stakeholders, and program managers, effectively communicating inspection results and recommendations.

· Monitor team progress, providing guidance and mentorship to ensure high-quality work and adherence to established procedures.

· Develop and review work tools, work papers, and presentations, optimizing inspection processes and reporting efficiency.

· Train, orient, and mentor new staff members, fostering professional development and team cohesion.

Program Director

Salisbury VA Health Care System
07.2020 - 08.2022

· Responsible for the administrative and clinical management of homeless program services, ensuring compliance with VA standards while delivering high-quality care.

· Led a team of over 50 professionals, managing homeless assistance programs and optimizing service delivery for veterans across a 21-county catchment area.

·Advanced community outreach efforts by establishing strong partnerships with internal and external stakeholders.

· Collaborated closely with executive leadership to develop strategic plans for long-term growth.

· Developed, implemented, and assessed program policies and operating procedures, driving continuous improvement and efficiency.

· Monitored staff productivity and ensured compliance with administrative, VA, and clinical program requirements to maintain high performance.

· Conducted data analysis on workload and productivity to inform decision-making and resource allocation.

· Drafted and completed Issue Briefs, Congressional responses, and White House Hotline correspondence to address key policy and operational concerns.

· Developed position descriptions, created performance-based interview questions, organized interview panels, and made hiring decisions for social work positions.

· Ensured adherence to all Veterans Health Administration directives, Joint Commission standards, and Commission on Accreditation of Rehabilitation Facilities (CARF) requirements.

· Served as an Ex-Officio Designee on the County Continuum of Care Governing Board, contributing expertise in veteran homeless services.

Supervisory Social Worker

VA North Texas Health Care System
09.2018 - 07.2020

· Provided day-to-day supervision for social workers and peer support specialists, overseeing time and leave management, documentation reviews, chart audits, and performance evaluations.

· Monitored staff productivity, ensuring encounters met administrative, VA, and program clinical requirements to maintain high service standards.

· Evaluated program processes, providing recommendations for improvements and supporting the implementation of quality-driven changes.

· Led year-end review of Commission on Accreditation of Rehabilitation Facilities (CARF) requirements, ensuring program compliance and quality assurance.

· Served as the primary liaison between the VA and two contracted emergency housing facilities, overseeing clinical care and program compliance for 49 veterans.

· Monitored contracted residential facilities’ compliance with VA standards, ensuring veterans receive high-quality care and support services. Led annual inspections of facilities, identifying deficiencies and assisting in the development of corrective action plans.

Senior Social Worker

VA North Texas Health Care System
12.2017 - 09.2018

· Provided comprehensive mental health assessments, including diagnosis, for veterans newly assigned to the Behavioral Health Interdisciplinary Program (BHIP) team.

· Performed suicide risk assessments and developed individualized treatment plans for veterans at risk, ensuring appropriate interventions and safety measures.

· Delivered individual and group psychotherapy for veterans with diverse mental health and substance use disorders, utilizing evidence-based treatments.

· Provided crisis intervention, comprehensive case management, and care coordination, connecting veterans to essential resources, including financial aid, legal services, housing, and food assistance.

· Co-Chaired the Homeless Point-in-Time (PIT) Count Committee, developing and coordinating VA outreach efforts for the annual homeless population count in two counties

Education

Master of Public Service and Administration -

Texas A&M University
12.2024

Master of Social Work -

University of Texas at Arlington
08.2015

Bachelor of Science - Social Work

Miami University
08.2014

Skills

  • Organizational leadership
  • Quality improvement
  • Relationship building
  • Strategic planning
  • Partnership development
  • Compliance management
  • Behavioral health
  • Service integration
  • Project management

Education And Licensure

  • Master of Public Service and Administration, Texas A&M University, 12/01/24
  • Master of Social Work, University of Texas at Arlington, 08/01/15
  • Bachelor of Science in Social Work, Miami University, 08/01/14
  • Licensed Clinical Social Worker (LCSW), Texas State Board of Social Work Examiners, 08/31/25, 05/21/18

Timeline

Health System Specialist

Department of Veteran Affairs, Office of Inspector
08.2022 - Current

Program Director

Salisbury VA Health Care System
07.2020 - 08.2022

Supervisory Social Worker

VA North Texas Health Care System
09.2018 - 07.2020

Senior Social Worker

VA North Texas Health Care System
12.2017 - 09.2018

Master of Social Work -

University of Texas at Arlington

Bachelor of Science - Social Work

Miami University

Master of Public Service and Administration -

Texas A&M University
Tiffany L. Price