To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Underwriter
American Capital Group
01.2014 - Current
Serve as the liaison between the merchants and lenders
It is an account manager's responsibility to address merchants needs and concerns as quickly and effectively as possible to develop and maintain strong relationships
They typically work with multiple small accounts or a few larger ones.
Advising borrowers on various types of loans and the methods of payment
Approving loans after considering eligibility, creditworthiness, and feasibility of granting loans
Obtaining, compiling, and reviewing loan applications and credit files
Computing payment schedules and negotiating payment arrangements
Recommending the appropriate loan product that meets the clients’ needs and goals
Collaborated with sales teams to develop tailored insurance solutions for clients, resulting in higher customer satisfaction rates.
Maintained strong relationships with brokers, facilitating open communication channels and improving overall business collaboration.
Executive Administrative Assistant
American Capital Group
08.2012 - 01.2014
Organizing, managing, and keeping an office running
Most administrative assistants are responsible for clerical and organizational tasks like file organizing, scheduling appointments, assisting other staff members, and drafting correspondences or messages.
Organized travel arrangements, ensuring smooth transitions for executives during business trips.
Increased productivity with the implementation of digital tools for document management and collaboration.
Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
Enhanced communication between departments through proactive coordination of meetings and events.
Streamlined office operations by implementing efficient filing systems and managing executive calendars.
Kohl's Sales Associate
Kohl's
01.2009 - 09.2011
You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently
Fold and hang merchandise on the racks.
Walt Disney World Cast Member
The Walt Disney Company
04.2007 - 08.2009
I provided an experience for children that participated in the Make a wish foundation and Give kids the world
I helped in creating the best experience for kids with disabilities.
Education
Bachelor of Science - Psychology
Bethune - Cookman University
Daytona Beach, FL
High school or equivalent -
New Dimensions High School
Kissimmee, FL
05.2009
Skills
Loan Officer Experience
Account Management
Underwriting
Customer service (10 years)
Microsoft Office (10 years)
Clerical experience
Sales
Certification
CPR/First Aid, Present
References
References available upon request.
Timeline
Senior Underwriter
American Capital Group
01.2014 - Current
Executive Administrative Assistant
American Capital Group
08.2012 - 01.2014
Kohl's Sales Associate
Kohl's
01.2009 - 09.2011
Walt Disney World Cast Member
The Walt Disney Company
04.2007 - 08.2009
Bachelor of Science - Psychology
Bethune - Cookman University
High school or equivalent -
New Dimensions High School
CPR/First Aid, Present
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