Tiffany Lucas
New Carlisle,OH
Summary
Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.
Key skills in problem-solving and attention to detail, eager to learn and develop in collaborative environment. Brings background in customer interaction and time management, with focus on meeting deadlines and maintaining high-quality standards. Ready to use and develop strong analytical and communication skills in the Field Supply Associate role.
Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Overview
9
9
years of professional experience
Work History
Parts Responsible Person
Ryder Truck Rental
01.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed inventory levels to ensure timely availability of parts for operations
- Developed and maintained accurate database of parts and suppliers
- Collaborated with cross-functional teams to improve order fulfillment processes
- Implemented quality control measures to enhance parts accuracy and reliability
- Established strong relationships with vendors, resulting in improved communication and faster delivery times.
- Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.
- Maintained accurate records of all parts transactions, ensuring timely and accurate invoicing.
- Conducted regular inventory audits to maintain appropriate stock levels and prevent shortages.
- Managed warranty claims efficiently, providing prompt resolution for customers experiencing issues with purchased parts.
- Resolved any discrepancies between purchase orders and received shipments promptly, improving supplier relations.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Provided timely, insightful and accurate reports to upper management.
- Oversaw receiving operations, ensuring accurate inventory management and efficient workflow coordination.
Diesel Technician
Ryder Truck Rental
06.2024 - Current
- Conducted routine maintenance on heavy-duty vehicles, enhancing lifespan and reducing breakdowns.
- Implemented safety protocols during repairs, promoting a culture of workplace safety among team members.
- Trained junior mechanics on best practices for diesel maintenance and repair techniques, improving overall team competency.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
- Documented findings and actions taken.
- Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
- Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
- Ensured safety compliance by maintaining up-to-date knowledge of federal regulations related to diesel mechanics.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Minimized costly breakdowns through proactive preventative maintenance measures on heavy equipment and vehicles.
Service Technician Trainee
Ryder Truck Rental
02.2023 - Current
- Operated fuel dispensing equipment efficiently and safely.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff on safety protocols and operational procedures.
- Monitored fuel quality and reported discrepancies to management for immediate action.
- Mentored junior attendants, fostering a culture of teamwork and high performance.
- Collaborated with team members to maintain smooth operations during peak hours or staff shortages.
- Performed thorough cleaning and detailing of trucks to ensure optimal presentation and compliance with company standards.
- Operated pressure washers and specialized cleaning equipment to maintain fleet hygiene effectively.
- Implemented safety protocols during cleaning processes to minimize risks and enhance workplace safety.
- Trained new staff on proper cleaning techniques and equipment usage, fostering a culture of efficiency and teamwork.
- Conducted inspections of cleaned vehicles to ensure quality control and adherence to company guidelines.
- Maintained inventory of cleaning supplies and equipment, ensuring availability for uninterrupted operations.
- Streamlined cleaning processes by identifying areas for improvement, resulting in enhanced workflow productivity.
Certified Nursing Assistant
Carlyle House
02.2017 - 12.2024
- Assisted patients with daily living activities to enhance comfort and independence.
- Monitored vital signs and accurately recorded patient information for care continuity.
- Maintained cleanliness and safety standards in patient environments to promote well-being.
Education
Associate of Science - Business Management
Sinclair Community College
Dayton, OH08-2027
GED -
Woodward GED
Woodward, OK03-2007
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Workplace safety
- Customer engagement
- Relationship building
- Courteous and professional
- MS office
- Inventory management
Timeline
Parts Responsible Person
Ryder Truck Rental
01.2026 - Current
Diesel Technician
Ryder Truck Rental
06.2024 - Current
Service Technician Trainee
Ryder Truck Rental
02.2023 - Current
Certified Nursing Assistant
Carlyle House
02.2017 - 12.2024
Associate of Science - Business Management
Sinclair Community College
GED -
Woodward GED
Communication
- Communicated effectively with vendors, technicians, and management to ensure timely ordering and delivery of parts and returns.
- Coordinated with suppliers to source parts, negotiate availability, and resolve order discrepancies.
- Maintained clear communication with technicians regarding part availability, backorders, and estimated delivery times to minimize downtime.
- Built strong relationships with vendors, resulting in efficient ordering processes and reliable service.
- Collaborated with shop staff to prioritize parts orders and support maintenance schedules.
- Managed the parts ordering process from request to delivery, ensuring accuracy and timely delivery.
- Resolved parts-related issues by communicating proactively with suppliers and internal teams to prevent delays.
- Tracked and communicated order status and inventory levels to technicians and supervisors.
Leadership
- Took ownership of the parts department, ensuring accurate inventory levels, organization, and availability of critical parts to support daily operations.
- Led the reorganization of the parts room, improving efficiency and reducing search time by implementing a structured inventory system.
- Served as the primary point of contact for technicians, vendors, and management regarding parts ordering, availability, and inventory needs.
- Prioritized and coordinated parts procurement to minimize equipment downtime and keep maintenance schedules on track.
- Implemented inventory control practices that improved accuracy and reduced lost or misplaced parts.
- Developed and maintained strong vendor relationships to ensure timely deliveries and effective issue resolution.
- Demonstrated initiative by cleaning up and reorganizing the parts department within six months, creating a safer, more efficient work environment.