Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Luckett

University Park,IL

Summary

Proven Internal Auditor at Ardagh Group, adept in policy compliance and enhancing operational efficiency through detailed audits and risk assessments. Skilled in oral and written communication, demonstrated by training peers and crafting clear audit reports. Excelled in customer service and security, ensuring a safe, welcoming environment at Harold Washington Library. Achievements include significantly improving process adherence and team performance.


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Internal Auditor

Ardagh Group
05.2021 - Current
  • Assisted in the preparation of audit reports that clearly communicated findings and recommendations to customers.
  • Performed internal audits of products and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.
  • Trained new employees on how to conduct routine audits correctly.
  • Identified and reported audit issues.
  • Produced audit reports.

Cashier/Early Morning Stocker

Aldi USA
08.2018 - 04.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Security Officer

Harold Washington Library
04.2014 - 07.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Education

GED -

Kennedy-King College
Chicago, IL

No Degree - Medical Assistant

Coyne American Institute
Chicago, IL
2008

Skills

  • Policy compliance
  • Oral and written communication
  • Daily Audits
  • Daily Reporting
  • Tactical and diplomatic when dealing with others

Timeline

Internal Auditor

Ardagh Group
05.2021 - Current

Cashier/Early Morning Stocker

Aldi USA
08.2018 - 04.2021

Security Officer

Harold Washington Library
04.2014 - 07.2018

GED -

Kennedy-King College

No Degree - Medical Assistant

Coyne American Institute
Tiffany Luckett