Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tiffany Lueras

Albuquerque

Summary

Highly enthusiastic customer service professional with11 years client interface experience. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Overview

20
20
years of professional experience

Work History

Receptionist, Accounts Receivable

Health Horizons
11.2023 - Current
  • Managed incoming calls with professionalism, directing inquiries to relevant departments.
  • Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
  • Organized office documents and files, maintaining a clean workspace for optimal productivity.
  • Maintained accurate financial records through diligent data entry, contributing to overall company organization.
  • Reduced late payments by timely processing of invoices and consistent follow-up with clients.
  • Optimized cash flow management by accurately recording payments received from clients.
  • Resolved client concerns quickly through effective problem-solving techniques and exceptional customer service skills.
  • Collaborated with team members to ensure the smooth operation of daily tasks, fostering a positive work environment.
  • Supported the accounting department during audits by providing necessary documentation and clarifications on account reconciliations.
  • Promoted a professional image of the organization through courteous interactions with clients over phone or email.
  • Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
  • Implemented new filing systems to improve document retrieval times, increasing overall office efficiency.
  • Supported office staff by handling administrative tasks such as scheduling appointments and managing calendars.
  • Assisted in the preparation of financial reports, contributing to informed decision-making within the company.
  • Increased accuracy in financial reporting by carefully reviewing account statements and correcting discrepancies.

Manager

Honeywell
01.2021 - 01.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved safety procedures to create safe working conditions for workers.

Sales Associate

Target
11.2014 - 03.2015
  • Processed an average of100 transactions day in a timely manner
  • Answered customers' questions and addressed problems and complaints in person and via phone
  • Opened and closed the store, which included counting cash drawers
  • Helped customers select products that best fit their personal needs
  • Maintained visually appealing and effective displays for the entire store
  • Exceeded personal sales goals
  • Educated customers on product and service offerings
  • Offered exceptional customer service to differentiate and promote the company brand
  • Kept the showroom clean and maintained neat, orderly product displays
  • Processed all sales transactions accurately and in a timely fashion

Guest Personal

Cliffs Amusement Park
04.2005 - 09.2007
  • I assisted our guest's on and off rides throughout the day
  • I was also responsible for the safety of the park guests, in an example making sure they were safely and securely fastened in their seat belts on rides

Education

High School Diploma - English

Creative Education Preparatory Institute #1
Albuquerque, NM
01.2010

Skills

  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitude
  • Store maintenance ability
  • Top sales performer
  • Customer service expert
  • Telephone inquiries specialist
  • Telecommunication skills
  • Adaptive team player
  • Fashion knowledge
  • Opening/closing procedures

Accomplishments

  • Customer Assistance
  • Routinely helped as many as100 customers each day in a high-volume retail outlet.

Timeline

Receptionist, Accounts Receivable

Health Horizons
11.2023 - Current

Manager

Honeywell
01.2021 - 01.2022

Sales Associate

Target
11.2014 - 03.2015

Guest Personal

Cliffs Amusement Park
04.2005 - 09.2007

High School Diploma - English

Creative Education Preparatory Institute #1

Similar Profiles

CREATE PROFILE
Tiffany Lueras