Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Luna

Olympia

Summary

Dynamic Project Manager with a proven track record at Ferguson Home Builders, excelling in strategic planning and relationship building. Successfully managed multiple projects, ensuring timely completion and adherence to budgets. Recognized for enhancing team collaboration and fostering a positive work culture, driving client satisfaction and repeat business.

Overview

5
5
years of professional experience

Work History

Project Manager

Ferguson Home Builders
02.2025 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Responsible for preparing accurate project quotes and budgets by reviewing scope, materials, labor, and timelines. Analyzes project requirements, vendor pricing, and resource allocation to ensure cost-effective solutions.

Install Coordinator Manager

Ferguson Home Builders
07.2022 - 02.2025
  • Enhanced customer satisfaction with timely and accurate installations for various projects.
  • Resolved any installation issues promptly, maintaining positive relationships with customers and vendors alike.
  • Fostered a positive work culture by recognizing individual achievements, promoting collaboration, and encouraging ongoing professional development.
  • Trained new Install Coordinators on company procedures, contributing to a more cohesive team environment.
  • Adapted scheduling strategies based on seasonal fluctuations in demand or unexpected staff shortages.
  • Collaborated with sales team to provide accurate quotes and timelines for clients, resulting in increased client trust.

Installation Coordinator

Ferguson Home Builders
02.2021 - 02.2022
  • Utilized Dispatch Track, Teams, Trilogie, and Outlook to maintain and update customer information, repair logs and inventory.
  • Acted as liaison between clients and internal teams to address any concerns or requests throughout the installation process, fostering strong client relationships and repeat business.

Office Assistant

Alpine Ductless
08.2020 - 02.2021
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Education

Worked Towards Bachelors - Business Administration And Management

University of Phoenix
Tempe, AZ
01-2018

Associate of Applied Science - Pharmacy Technician

Everest College
Tacoma, WA
09-2007

Skills

  • Relationship building
  • Strategic planning
  • Project tracking
  • Document management
  • Conflict management
  • Compliance monitoring
  • Organizational Skills
  • Strong communication
  • Budget planning

Timeline

Project Manager

Ferguson Home Builders
02.2025 - Current

Install Coordinator Manager

Ferguson Home Builders
07.2022 - 02.2025

Installation Coordinator

Ferguson Home Builders
02.2021 - 02.2022

Office Assistant

Alpine Ductless
08.2020 - 02.2021

Worked Towards Bachelors - Business Administration And Management

University of Phoenix

Associate of Applied Science - Pharmacy Technician

Everest College

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