Dedicated professional with a proactive approach and quick learning ability. Demonstrates strong work ethic and effective communication skills. Committed to contributing to team success and supporting organizational objectives. Passion for fitness and running aligning with Deckers brand values.
Overview
10
10
years of professional experience
Work History
Aircraft Maintenance Technician
United States Air Force Reserve
Charleston, South Carolina
01.2025 - Current
Ensured proper functioning and safety standards by maintaining tools and equipment.
Assisted in troubleshooting mechanical and electrical issues on aircraft.
Conducted routine inspections of various aircraft systems and components.
Documented maintenance actions and repairs in accordance with military regulations.
Collaborated with team members to efficiently complete maintenance tasks.
Participated in training sessions to improve technical skills and knowledge.
Applied technical manuals to guide aircraft system repair processes.
Utilized specialized tools for precise measurements, including torque wrenches and micrometers.
Technical Support Representative
CompuCom
Fort Mill, South Carolina
01.2021 - 06.2022
Resolved hardware and software issues through technical support for client systems.
Troubleshot network connectivity problems and software functionality for customers.
Documented customer interactions and solutions in ticketing system for future reference.
Collaborated with team members to efficiently address complex technical challenges.
Educated clients on product features and best practices for optimal usage.
Guided users through processes to resolve common technical problems.
Maintained up-to-date knowledge of technologies relevant to customer inquiries.
Responded promptly to customer queries via phone, email, and chat support channels.
Co-Founder/Training Manager
Fort Mill's Fitness Factory
Fort Mill, South Carolina
01.2016 - 06.2021
Formulated business strategies to elevate product offerings and strengthen market presence.
Crafted effective marketing materials to promote services across diverse platforms.
Forged partnerships with local businesses to enhance networking and collaboration opportunities.
Defined mission, vision, and culture to support growth, branding, and employee development.
Cultivated relationships with key customers, vendors, and partners for strategic advantage.
Sales Manager
Gold's Gym
Lake Norman, NC
01.2017 - 09.2017
Achieved number one sales club ranking among 16 clubs across competitive territories.
Consistently met monthly sales goals, generating $30,000 in revenue.
Developed strong client relationships to boost customer loyalty and retention.
Led sales team in reaching quarterly revenue targets through strategic initiatives.
Crafted tailored sales presentations to align with client needs and objectives.
Conducted performance reviews to promote team members' professional growth.
Education
Bachelor of Science - Intelligence And Analysis
American Military University
Ranson, WV
01-2027
Skills
Technical documentation
Data analysis
Customer relationship management
Sales growth strategies
Team collaboration
Interpersonal skills
Sales and marketing
Attention to detail
Accomplishments
Member of The National Society of Leadership and Success
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve
Aircrew Flight Equipment Flight Chief at United States Air Force Reserve – Active Duty ReserveAircrew Flight Equipment Flight Chief at United States Air Force Reserve – Active Duty Reserve
Materiel Management/LRS at United States Air Force Reserve/911th Airlift Wing Pittsburgh Reserve StationMateriel Management/LRS at United States Air Force Reserve/911th Airlift Wing Pittsburgh Reserve Station