Summary
Overview
Work History
Education
Skills
Accomplishments
organization, problem solving, personal skills,problem solving, writing, and all around a helpful.
Timeline
Generic

Tiffany Mackall

Hookstown,PA

Summary

Driven professional with a diverse background in office management, maintenance, and caregiving, showcasing exceptional organizational skills and customer service excellence. At DGN Automotive And Body Shop LLC, I enhanced data accuracy and client satisfaction. Mastered office administration and communication, ensuring seamless operations and confidentiality. Proven multitasking ability, achieving high-quality results in fast-paced environments. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

14
14
years of professional experience

Work History

Office Manager/Maintenance Mechanic/Diesel Mechanic

DGN Automotive And Body Shop LLC
07.2018 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.

Fabrication Welder/ Towing Services/Snow Plow Operator

Chris Alborn
10.2023 - 10.2024
  • Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
  • Maintained high-quality workmanship through consistent attention to detail and adherence to specifications.
  • Maintained clean and organized work area to prevent workplace accidents.

Caregiving

11.2010 - 01.2017
My ex-husband was an inspector for Magnolia River on the gas lines. We had 3 small children that required around the clock care and we had no support to help raise our children. I glady put my career on hold to raise them to raise them to the best of my ability until they were school age.

Education

Welding

Rosedale Technical Institute
Pittsburgh, PA

Welding

New Castle School of Trades
New Castle, PA

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Customer Relations
  • Clear oral/written communication
  • Billing

Accomplishments

  • Developed and instituted employee training and retention initiative which reduced personnel turnover by [Number]% within [Timeframe].
  • Recognized by management for [Reason for recognition] which [Outcome statement].
  • Sourced, negotiated and secured [Product or service] contract, resulting in $[Number] annual savings.
  • Coordinated [number] special public and private events.

organization, problem solving, personal skills,problem solving, writing, and all around a helpful.

I have managed a toy drive for less fortunate children for Easter, Christmas and Thanksgiving for less fortunate family's. Donated funds for the local kids rodeo for the children who couldn't afford equipment. Sponsored a customer to race his dirt track car. donated money to another customer to race his dirt track car at the Pennsylvania Motor Speedway. I have auctioned off free custom headliners to donate proceeds to the wounded warrior foundation and transported cars for my customer base that couldn't afford the cost of transport.

Timeline

Fabrication Welder/ Towing Services/Snow Plow Operator

Chris Alborn
10.2023 - 10.2024

Office Manager/Maintenance Mechanic/Diesel Mechanic

DGN Automotive And Body Shop LLC
07.2018 - Current

Caregiving

11.2010 - 01.2017

Welding

Rosedale Technical Institute

Welding

New Castle School of Trades
Tiffany Mackall