Tiffany Malliet
Goldsboro,NC
Summary
Proven leader in asset protection and retail operations, leveraging detail-oriented and team training skills to enhance Walmart's compliance and inventory management. Excelled in reducing loss, streamlining distribution, and improving customer satisfaction. Achieved significant efficiency in claims processing and inventory control, demonstrating integrity and a commitment to excellence.
Overview
13
13
years of professional experience
Work History
Asset Protection Associate=Claims Processor
Walmart
10.2022 - Current
- Controlled reduction of loss inventory by protecting company assets.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Managed workload and priorities to meet claims processing meet deadlines.
- Collaborated with cross-functional teams to resolve complex claims issues efficiently and effectively.
Asset Protection Associate-DSD Associate
Walmart
04.2022 - 10.2022
- Streamlined distribution processes for improved efficiency and reduced delivery times.
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
- Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
- Developed strong relationships with key accounts, leading to increased repeat business.
Meat and Produce Team Lead
Walmart
02.2022 - 04.2022
- Assisted in hiring and training new team members, fostering a culture of continuous learning and development within the department.
- Managed daily operations within the department, including scheduling staff shifts and delegating tasks appropriately based on individual strengths.
- Facilitated smooth transitions during staff turnover periods by cross-training employees on various responsibilities within the department, ensuring minimal disruption to daily operations.
Health and Beauty Adviser
Walmart
06.2021 - 02.2022
- Built and maintained relationships with clients to provide ongoing support.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all
- Trained new and existing employees on customer service best practices to improve overall customer handling skills.
Hair Stylist
Supercuts
04.2019 - 10.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Salon Leader
Hair Cuttery
10.2011 - 02.2019
- Maintained general appointment calendar and set shift schedules.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Enhanced client satisfaction by providing exceptional salon services and maintaining a professional atmosphere.
- Established a welcoming environment for clients while managing front desk responsibilities such as greeting customers, handling payments, and answering inquiries.
Education
GED -
The Beacon School
New York, NY05.2002
Skills
- Detail Oriented
- Team Training
- Inventory Control
- Integrity and Trustworthiness
- Process Implementation
- Risk Management
- Inventory Management
- Inventory Auditing
- Retail Operations
- Compliance Monitoring
Timeline
Asset Protection Associate=Claims Processor
Walmart
10.2022 - Current
Asset Protection Associate-DSD Associate
Walmart
04.2022 - 10.2022
Meat and Produce Team Lead
Walmart
02.2022 - 04.2022
Health and Beauty Adviser
Walmart
06.2021 - 02.2022
Hair Stylist
Supercuts
04.2019 - 10.2020
Salon Leader
Hair Cuttery
10.2011 - 02.2019
GED -
The Beacon School
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