Tiffany Humphrey
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Nationally Certified Medical Assistant
Norton Medical Group /Norton Surgical Specialist
2021.04 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- occasional phlebotomy
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
National Certified Medical Assistant
U Of L Health Family Practice
2014.07 - 2021.01
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Snelling Staffing Agency
2013.01 - 2013.07
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Monitored testing procedures to meet criteria and maintain quality control.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Processed patient specimens according to priority and documented results.
- Troubleshot and resolved equipment and process issues.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
Medical Receptionist
East Louisville Pediatric
2010.01 - 2012.12
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Gave injections
Medical Assistant
Dr. Kenneth Beilman (Internal Medicine)
2007.07 - 2012.07
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Pediatric Acute Care
2007.07 - 2011.08
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Supported office staff and operational requirements with administrative tasks.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Organized paperwork such as charts and reports for office and patient needs.
- Greeted patients and provided required paperwork to facilitate services.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Called patients to confirm scheduled appointments day in advance.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Monitored vital signs and documented details for informational and treatment purposes.
- Assisted physicians with completing medical procedures and treatments.
- Prepared laboratory specimens for testing, obtained results and notified patients of findings.
- Ordered and restocked medical supplies for office.
- Performed routine diagnostic tests such as X-rays
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Education
Associate of Applied Science - Medical Assisting
Brown Mackie College - Louisville
Louisville, KY07.2007
Skills
- Indirect Patient Care
- HIPAA Compliance
- Phlebotomy
- Patient Flow Management
- Procedure Assistance
- Data Entry ( Knowledge on Epic/ Allscripts)
- Patient Scheduling
- Medical Terminology Knowledge
- Professional Bedside Manner
- Direct Patient Care
- CPR ( up to Date )
- Reliable Team Player
Certification
- NRCMA-Nationally Registered Certified Medical Assistant
- CPR Certified
CPR Certified, Nationally registered Certified Medical Assistant
CPR and NRCMA certification available upon request
Timeline
Nationally Certified Medical Assistant
Norton Medical Group /Norton Surgical Specialist
2021.04 - Current
National Certified Medical Assistant
U Of L Health Family Practice
2014.07 - 2021.01
Medical Assistant
Snelling Staffing Agency
2013.01 - 2013.07
Medical Receptionist
East Louisville Pediatric
2010.01 - 2012.12
Medical Assistant
Dr. Kenneth Beilman (Internal Medicine)
2007.07 - 2012.07
Medical Assistant
Pediatric Acute Care
2007.07 - 2011.08
Associate of Applied Science - Medical Assisting
Brown Mackie College - Louisville
- NRCMA-Nationally Registered Certified Medical Assistant
- CPR Certified
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