Dynamic leader and tech-savvy professional with a proven track record at UPS, enhancing operational efficiency and team productivity. Excelled in project management and contract negotiations, boosting profitability while fostering a high-energy, safety-compliant workplace. Skilled in mechanical knowledge and leading high-demand environments, consistently achieving and surpassing performance goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. With over eight years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
15
15
years of professional experience
Work History
Warehouse Worker
United Parcel Services, UPS
10.2021 - Current
Consistently lifted materials weighing as much as 150 pounds.
Loaded, unloaded, and moved material to and from storage and production areas.
Unpacked and repacked items in different quantities and configurations for shipment.
Verified quantity and description of materials received by checking merchandise against packing list.
Helped train new employees in safe practices and warehouse procedures.
Verified documentation and condition of freight to assure quality standards were achieved.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Maintained safe working environment by enforcing adherence to safety and security protocols.
Administrative Executive
J.A.M. Construction, INC.
02.2018 - 09.2021
Managed accounting invoices and billings, balanced accounts and created financial reports.
Executed plans and specifications for public works bids and created addendums that accounted for changes impacting bid pricing.
Cultivated strong relationships with vendors and partners supporting administrative operations.
Implemented project management techniques to overcome obstacles and increase team productivity.
Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Identified opportunities to streamline processes and improve office operations and efficiency.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Created organized filing system to manage department documents.
Regional Manager & Barista
GrabaJava Espresso
02.2010 - 11.2018
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Maintained regular and consistent attendance and punctuality.
Maintained accurate inventory counts to meet customer demands and sustain operations.
Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Maximized performance by monitoring daily activities and mentoring team members.
Education
High School Diploma -
Black Hills High School
Olympia, WA
06-2007
Skills
Time management
Leadership & dedicated team player
High-energy attitude
Project scheduling & management
Resourceful
Contract negotiations
Tech-Savvy
Personal guest relations
Performance improvement
Health and safety compliance & regulations
Profit enhancement
Mechanical knowledge
Perform well in high-demand, fast-paced environments
Accomplishments
Achieved a 110% increase in sales for each location within the first twelve months on the job at GrabaJava Espresso. A 180% increase in sales at my main stand each year over 8 years of employment.
Earned “Top Performer” status on a team of over 20 sales representatives every quarter for 8 consecutive years.
Increased daily truck loading rate by 20% through improved organization and optimized workflow.
Trained new warehouse employees on safety procedures and operating equipment, improving team efficiency and knowledge base.
Interests
Exploring various forms of art, such as drawing, painting, and woodworking, to nurture creativity and personal growth
I participate in various sports activities such as weight training for physical activity, camaraderie, and personal growth
Embracing outdoor adventures such as hiking and horseback riding for overall physical and mental well-bring
Participating in fundraising events to support local charities, schools, or community projects
Timeline
Warehouse Worker
United Parcel Services, UPS
10.2021 - Current
Administrative Executive
J.A.M. Construction, INC.
02.2018 - 09.2021
Regional Manager & Barista
GrabaJava Espresso
02.2010 - 11.2018
High School Diploma -
Black Hills High School
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