Job Search Status
Open to workDesired start date: Flexible
Open To Work
Tiffany Mastromarchi
Albany,NY
Work Preference
Summary
Dynamic professional with a robust background in mailroom operations, logistics, and healthcare, adept at optimizing workflows and enhancing productivity. Expertise in efficiently sorting, distributing, and managing mail and packages while fostering teamwork and adaptability to meet organizational demands in fast-paced environments. Recognized for delivering exceptional service and operational efficiency, with a proven ability to manage patient interactions, resolve complex inquiries, and boost overall patient satisfaction. Strong communicator and problem-solver committed to achieving impactful results through a flexible approach to evolving needs.
Overview
24
24
years of professional experience
Work History
Shipping & Receiving and Mailroom Assistant
Siena College
09.2022 - Current
- Responsible for managing and operating the central shipping and receiving functions within the Facilities Management Department.
- Distribute and/or collect all campus mail and distribute to offices and the College Post Office mailroom.
- Receive and distribute incoming packages, parcels and orders. Operate a forklift in order to move incoming parcels by pallets.
- Maintain and record accurate logs of shipping forms and preparing packages for authorized outgoing shipments.
- Provide assistance to the Lead Reprography Technician including processing of print shop requests and delivering print shop orders to campus offices.
- Assist the College Post Office mailroom on weekends as a rotational coverage schedule. Responsible opening and closing in addition to all postal responsibilities throughout the day.
- Organized and distributed incoming mail and packages to respective departments efficiently.
- Utilized tracking systems to monitor mail delivery and ensure timely processing.
Landscape Owner
Tiffany Mastromarchi
06.2016 - Current
- Manage 40 plus clients and contracts.
- Manage all business banking and processing invoicing and payments.
- Assist in the landscaping jobs, including mowing, trimming and edging, planting, fertilizer applications, brush clearing and seasonal leaf clearing and removal.
- Able to operate machinery necessary including ride on mower, push mowers and trimmers as well as forklifts and tractors.
- Developed business strategies to enhance operational efficiency and customer satisfaction.
- Managed financial forecasting, budgeting, and resource allocation for sustainable growth.
Teacher's Assistant
WATERVLIET CITY SCHOOL DISTRICT
09.2010 - 06.2016
- Assisted school age children with daily learning needs within the classroom. Often worked one on one with students requiring additional learning attention.
- Assisted lead teacher when needed, including daily scheduling and group activities.
- Assisted with administrative areas including some copying and filing.
- Assisted with managing teaching plans and preparations of plans.
- Assisted lead teacher in implementing lesson plans and instructional activities.
- Supported students with diverse learning needs to enhance academic performance.
Medical Assistant and Receptionist
Woman's Health Care Group
02.2002 - 10.2006
- Worked closely with physicians and responsible for recording patient history, taking and recording vital signs, and assisted doctors when needed to perform procedures.
- Basic office duties, including copying, filing, answering phones, making appointments.
- Checking patients in and out of the office, including keeping an up to date calendar and processing payments.
- Assisted in patient intake processes, ensuring accurate collection of medical histories and vital signs.
- Coordinated appointment scheduling, optimizing patient flow and reducing wait times.
Education
Associate - General Studies
Maria College
Albany, NY01.2003
High School Diploma -
Watervliet Jr. Sr. High School
Watervliet, NY01.1993
Skills
- Effective interpersonal communication
- Collaborative team member
- Effective organizational skills
- Prioritization and scheduling
- Proficient customer support
- Information privacy
- Effective problem resolution
Timeline
Shipping & Receiving and Mailroom Assistant
Siena College
09.2022 - Current
Landscape Owner
Tiffany Mastromarchi
06.2016 - Current
Teacher's Assistant
WATERVLIET CITY SCHOOL DISTRICT
09.2010 - 06.2016
Medical Assistant and Receptionist
Woman's Health Care Group
02.2002 - 10.2006
Associate - General Studies
Maria College
High School Diploma -
Watervliet Jr. Sr. High School
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