Tiffany Matkin
Groveland,FL
Summary
Throughout my career, I have developed a reputation for being a problem-solver and effective communicator, with a keen eye for detail and the ability to work under pressure. I have experience with being a personal assistant, business manager, and transaction coordinator. I recently moved to central Florida and am seeking a position where I live and with growth opportunities.
Overview
23
23
years of professional experience
Work History
Personal Assistant
Hanson Homes
03.2015 - Current
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Transaction Coordinator- Processed real estate files, tracked deadlines, prepared amendments, worked with various lender, title companies, and clients with effective communication
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Displayed absolute discretion at handling confidential information.
- Provided exceptional customer service, efficient in multi-tasking,
- Attended meetings, took notes and tracked action items
- Customer Database- Made sure client's address and information was correct for future communication
Group Real Estate Inc./SVN
POD Assistant, Escrow, And Office Manager
02.2001 - 01.2015
- Processed listing, under-contract, and closed files- Including maintaining files were in compliance, tracked deadlines, prepared amendments
- Coordinated with different vendors for floor plans, photography, staging, videographer, and pre-inspections
- Communicated with staff and real estate brokers expectations and conflict resolution
- Maintained connections with clients to encourage repeat business and referrals.
- Worked with the President/CEO of the company with managing staff, building facilities, planning events, and maintaining effective flow of business
- Trained all incoming staff for various positions within the company, including receptionist, assistant, and escrow
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Education
Bachelor of Science - Human Development And Family Studies
Colorado State University
Fort Collins, CO05.2000
Skills
- Time Management
- Customer Service
- Client Satisfaction
- Valid Driver's License
- Strong Problem Solver
- Coordination Skills
- Multitasking and Organization
- Microsoft Office
- Attention to Detail
- Administrative Support Specialist
- Staff Training
- Self Starter
- Appointment Scheduling
Timeline
Personal Assistant
Hanson Homes
03.2015 - Current
Group Real Estate Inc./SVN
POD Assistant, Escrow, And Office Manager
02.2001 - 01.2015
Bachelor of Science - Human Development And Family Studies
Colorado State University
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