Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Matthews

Baltimore,MD

Summary

Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

16
16
years of professional experience

Work History

Home Health Care/Phlebotomist

Rescuing Hearts Home Healthcare
03.2019 - 10.2019
  • Collected blood samples using proper techniques and equipment to ensure patient safety.
  • Ensured accurate labeling and documentation of specimens for laboratory processing.
  • Maintained cleanliness and organization of workstations to comply with health regulations.
  • Monitored patients during procedures, providing reassurance and addressing concerns effectively.
  • Implemented quality control measures to enhance accuracy in sample collection processes.
  • Collaborated with healthcare team to streamline workflows and improve patient experience.
  • Developed protocols for handling difficult venipunctures, increasing overall success rates in sample collection.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

GNA

Levindale Hebrew Care Center
06.2018 - 12.2018
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Documented patient care activities accurately in electronic health records systems.
  • Maintained cleanliness and safety of patient environments to prevent infections.
  • Adapted quickly to changing patient needs, providing compassionate care consistently.
  • Trained new staff on best practices for patient assistance and documentation procedures.
  • Facilitated family visits by creating welcoming environments and offering assistance throughout the visit, fostering strong support networks for patients.
  • Observed patients for changes in condition or behavior and reported developments to licensed nursing personnel.
  • Referenced patient care plan to feed, bathe, dress, take vital signs and promote other individualized care while maintaining patient comfort and dignity.
  • Supported rehabilitation goals through effective implementation of prescribed therapies under the guidance of physical therapists or occupational therapists.
  • Improved patient satisfaction by providing compassionate and attentive care to geriatric patients.
  • Lifted, moved, transferred and transported patients using proper body mechanics to prevent accidents.
  • Prevented pressure ulcers in high-risk patients by implementing preventative measures such as frequent position changes and specialized bedding materials.
  • Changed incontinent patients and established verbal cueing for toileting, turning and repositioning to maintain skin integrity.
  • Documented bath record, bowel and bladder training, meal completion and flow sheets to support patient care plan.
  • Reduced hospital readmissions by closely monitoring patients'' conditions and promptly reporting any changes to medical staff.
  • Enhanced the quality of life for elderly residents through personalized care plans and daily activities.
  • Ensured safety and comfort of patients by maintaining clean, organized, and well-stocked patient rooms.

GNA

Keswick Multi-Care Center
11.2015 - 03.2018
  • Collaborated with multidisciplinary teams to develop personalized care plans.
  • Managed challenging behaviors in dementia patients using non-pharmacological interventions, minimizing agitation episodes while preserving dignity and respect for the patient.
  • Provided emotional support for patients and families during difficult times, fostering a positive healing environment.
  • Continuously updated knowledge in geriatric care through regular participation in professional development courses or workshops.
  • Assisted with daily living tasks, enabling patients to maintain their independence and dignity.
  • Increased staff efficiency by mentoring new nursing assistants in best practices for geriatric care procedures.
  • Conducted detailed assessments on vital signs, blood glucose levels, intake/output measurements, contributing valuable data for timely adjustments in treatment plans.
  • Facilitated smooth transitions between shifts through clear communication and thorough documentation of patient information.
  • Maintained HIPAA compliance while handling sensitive patient information, ensuring privacy rights were upheld at all times.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Transported patients between rooms and appointments or testing locations.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Delivered high-quality care to Type patients in hospital facility.

Operating Room Associate

Johns Hopkins Hospital
03.2007 - 10.2011

Supported nurses with cleaning operating rooms after surgery.

Drop and pickup labs as needed.

Stocked supplies i n operating rooms and emergency carts.

Pick up patient and confirm consent for the surgical procedure.

  • Executed daily tasks with attention to detail, contributing to consistent high-quality patient interactions.
  • Supported nurses with cleaning operating rooms after surgery.
  • Dropped off and picked up labs and prescription as needed.
  • Transport patients to operating rooms for surgery.
  • Ensuring all consents were signed prior to surgery.
  • Stocked supplies in operating rooms and emergency carts.

Material Coordinator

John's Hopkins Hospital
01.2004 - 03.2007
  • Managed receiving operations and proper storage of incoming materials.
  • Provided support, stocking surgery and anesthesia storage rooms.
  • Stocking and taking inventory of Linen room.
  • Taking inventory and ordering supplies.
  • Taking supplies and instruments to the Operating rooms as needed doing and before surgery.
  • Stocked anesthesia insert and emergency carts following hospital protocols.

Education

Certificate of Technical Studies - Certified Medication Technician

Rescuing Hearts
Baltimore, MD
05.2019

Certifications - Cerified Phlebotomy Technician

Rescuing Hearts
Baltimore, MD
05.2019

Certificate of Technical Studies - Cerified Nursing Assistant/Geriatric Nursing Assis

Caroline Center For Women
Baltimore, MD
06.2015

Certifications - CPR/First Aid

Caroline Center For Women
Baltimore, MD
05.2015

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • HIPAA compliance
  • Patient confidentiality
  • Venipuncture expertise
  • Blood collection techniques
  • Specimen labeling procedures
  • HIPAA
  • Patient support

Timeline

Home Health Care/Phlebotomist

Rescuing Hearts Home Healthcare
03.2019 - 10.2019

GNA

Levindale Hebrew Care Center
06.2018 - 12.2018

GNA

Keswick Multi-Care Center
11.2015 - 03.2018

Operating Room Associate

Johns Hopkins Hospital
03.2007 - 10.2011

Material Coordinator

John's Hopkins Hospital
01.2004 - 03.2007

Certificate of Technical Studies - Certified Medication Technician

Rescuing Hearts

Certifications - Cerified Phlebotomy Technician

Rescuing Hearts

Certificate of Technical Studies - Cerified Nursing Assistant/Geriatric Nursing Assis

Caroline Center For Women

Certifications - CPR/First Aid

Caroline Center For Women
Tiffany Matthews