Enhanced customer satisfaction by providing efficient and professional front desk services.
Streamlined office operations for improved productivity with effective organization and communication skills.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Increased guest retention by maintaining a welcoming and organized reception area.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Medical Assistant
Virtua Medical Groups
01.2022 - Current
Prepares patient and assists clinical provider with patient examination by obtaining and documenting vital signs, past medical history, social history and chief complaint
Performs various clinical tasks within the scope of their certification and under the supervision of the physician
Funeral Service Manager
May Funeral Home
09.2020 - 01.2022
Overseeing the general operations of the funeral home such as, planning and allocating the resources of the funeral home
Managing staff, marketing, and public relations
Monitoring organizational compliance with regulations to ensure compliance with applicable state policies.
Patient Care Technician
Cooper university hospital
02.2020 - 09.2020
Support the activities of daily living including bathing, dressing, oral care, feeding, toileting, and assisting with mobility and transport
Performed technical duties as directed by nurses, such as phlebotomy, vital signs, point of care testing, and EKGs.
Medical assistant Internship
Penn Medicine Princeton
11.2019 - 01.2020
Take vital signs, document chief complaint, and review medications with patients
Record and update chief complaints in EHR(EPIC)
Perform EKG’s, Administer Vaccines, Urinalysis, Urine Cultures, Blood draws, Centrifuge.
Crew Member
Dunkin Donuts
04.2019 - 11.2019
Provide optimal customer service and satisfaction to all guest all while delivering quality product exceeding the company’s core values
Daily task includes; Assurance of safety and sanitation compliance, working as a team, receive guests orders, rotation of shifts, maintain stock and knowledge of menu/current promotions.
Childcare Assistant
Creative Minds academy
05.2016 - 04.2019
Supervise and interact with a group of 6 children while implementing creative developmental activities specific to each child such as dressing, feeding, and building trusting relationships
Additional, report any needs/concerns to staff and parents.