Tiffany Mayes
Kissimmee,FL
Summary
Patient-oriented Nurse with 22 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Cardiovascular ICU specialty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Nurse, CVICU
AdventHealth
Celebration , FL
09.2022 - Current
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Administered nursing care to cardiac patients undergoing diagnostic, therapeutic or emergency services.
- Gathered patient health data through interviews and observation, documenting data in electronic records.
- Developed and implemented individualized patient care plans for optimal outcomes.
- Contributed to high-quality, cost-effective healthcare as key member of cardiac nursing team caring for up to two patients daily.
- Contributed to 20-bed facility's top ranking in cardiovascular and thoracic patient care.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Cared for culturally-diverse patients, liaising with family members and specialists to address changing needs and enhance individual experience.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
Nurse Educator
AdventHealth
Celebration , FL
12.2021 - 09.2022
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, recovering open heart surgeries, and continuous renal replacement therap (CRRT).
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Liaised with medical and nursing personnel to evaluate and improve teaching and nursing practices.
- Remained up to date on clinical protocols, procedures and developments within Cardiac ICU to serve as informational resource to employees.
- Liaised with medical and nursing personnel to evaluate and improve teaching and nursing practices
- Remained up to date on clinical protocols, procedures and developments within Cardiovascular ICU to serve as informational resource to students
- Coached underperforming e to help meet clinical objectives
- Trained 30 employees to identify signs of patient health deterioration and clinical equipment malfunction to promote achievement of course objectives.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
- Coordinated with clinicians to develop and coordinate employee assignments.
- Identified and assigned appropriate activities and projects to enhance student learning.
- Remained up to date on clinical protocols, procedures and developments within Cardiovascular ICU to serve as informational resource to students.
Assistant Nurse Manager
AdventHealth
Apopka, FL
12.2020 - 12.2021
- Worked at least 24 hours per month as floor nurse to maintain clinical proficiency.
- Managed budgetary finances of facility to monitor accuracy of patient fees and billing.
- Streamlined steps in rapid response situations by prioritizing and delegating tasks.
- Directed patient discharge procedures to provide departing patients with needed aftercare and avoid readmissions.
- Managed 15 nurses and nursing activities in 200-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Established and continuously optimized unit schedules and individual work assignments.
- Created work schedules for multiple shifts to confirm complete floor coverage.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Worked effectively in fast-paced environments
- Passionate about learning and committed to continual improvement
- Developed strong organizational and communication skills through coursework and volunteer activities
- Developed and maintained courteous and effective working relationships.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to learn quickly and adapt to new situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained strong leadership skills by managing projects from start to finish.
- Developed strong communication and organizational skills through working on group projects.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Collaborated with staff and peers to create optimal synergy and outcomes.
- Participated in quality improvement activities to improve processes and patient care.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Served as mentor and advisor to facilitate professional growth of unit staff.
- Managed 15 nurses in Medical ICU-unit handling needs of critically ill patients.
Registered Nurse, CVICU
AdventHealth
Orlando, FL
12.2015 - 12.2020
- Implemented medication and IV administration, catheter insertion, and airway management.
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Organized and managed care of patients undergoing various therapies: LVAD's, Impella, ECMO devices, Total Artificial Hearts, IABP, CRRT, and bedside procedures.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions
- Organized and managed care of patients undergoing various therapies and procedures
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting
- Organized and managed care of patients undergoing various therapies and procedures.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Audited charts and reviewed clinical documents to verify accuracy.
Education
No Degree - Master’s Nursing
Grand Canyon University
Phoenix, AZ06.2024
Bachelor of Science - Nursing
Platt College
Tulsa, OK12.2008
Skills
- IV Administration
- Thoracic Surgery
- Medication Side Effect Knowledge
- Airway Management
- Interpreting EKG
- CRRT
- LVAD: Heartmate, Heartware, Jarvik
- Impella
- IABP
- Total artificial heart
- ECMO: Centrimag, Cardiohelp, Rotaflow, Tandem
- EMR / EHR Cerner, EPIC
Certification
- [Area of certification] Training
Timeline
Registered Nurse, CVICU
AdventHealth
09.2022 - Current
Nurse Educator
AdventHealth
12.2021 - 09.2022
Assistant Nurse Manager
AdventHealth
12.2020 - 12.2021
Registered Nurse, CVICU
AdventHealth
12.2015 - 12.2020
No Degree - Master’s Nursing
Grand Canyon University
Bachelor of Science - Nursing
Platt College