Tiffany McClain

Investing in new construction homes.

Project demands - Full basement and yard completion with attention to detail, time, and budgeting management.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively and hands on in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

Seasonal - 4 years coaching nephew's Jr. Jazz basketball team.

Officiating/Reffing Jr. Jazz basketball and soccer games early on and as needed throughout the years.

Umpired a few seasons of Adult Co-ed softball leagues, as well as participating as a player.

• Enforced game rules and regulations to ensure fair play and sportsmanship.
• Boosted player confidence through positive training sessions and continuous feedback.
• Established strong rapport with athletes, promoting motivation and commitment to goals.
• Fostered team collaboration through organized drills, competitive exercises, and mandatory sportsmanship acknowledgment.
• Mediated disputes between players and coaches to maintain a positive competitive environment.
• Evaluated player performance and provided constructive feedback for skill improvement.
• Trained new referees on best practices and officiating techniques to uphold standards.
• Collaborated with coaching staff to develop strategies for effective game management.
• Streamlined conflict resolution processes, improving overall communication during games.
• Promoted good sportsmanship among players.
• Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
• Navigated difficult situations using effective communication and explanation of game rules.
• Stayed physically fit to keep up with pace of games.
• Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.
• Coordinated with other referees to execute smooth and consistent games.
• Maintained professional relationships with coaches, players, and spectators to uphold a positive environment.
• Upheld high ethical standards while officiating games, contributing to the overall integrity of the sport.
• Managed conflicts between players or coaches professionally, maintaining a respectful atmosphere throughout games.
• Inspected sporting equipment for compliance with safety and event regulations.
• Contributed to event organization by assisting with setup, breakdown, and equipment management.

Glamour Glass - Clear Cosmetic Organizers

Product development, marketing, and sales.

• Managed multiple online sales channels for optimal revenue generation and market reach.
• Increased online sales revenue by effectively managing incoming inquiries and providing high-quality customer service.
• Revamped store''s social media presence leading to increased online sales and brand awareness.
• Implemented innovative sales techniques to boost customer engagement and drive online sales growth.
• Oversaw order processing for online sales requests while maintaining efficient delivery timelines.
• Developed custom e-commerce solutions, increasing online sales through seamless shopping experiences.

Teacher/ facilitator - Helping children learn, overcome challenges, and take pride in their achievements. Assisting in shaping futures and contributing positively to society, to ensure students become lifelong learners.

• Continuous Learning: Teaching pushes you to understand subjects deeply and learn new things daily from students, colleagues, and professional development.
• Creativity and Variety: Each day offers new challenges and opportunities for creative lesson planning, making the job dynamic and never boring.
• "Aha", Moments: Experiencing the thrill when a student finally grasps a difficult concept is a major highlight.

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• Adapted lesson plans to meet diverse student needs and learning styles.
• Managed classroom behavior to create a positive learning environment.
• Collaborated with teachers to ensure continuity of instruction during absences.
• Provided individualized support to students, fostering academic growth and engagement.
• Implemented effective classroom management techniques, enhancing student focus and participation.
• Assisted in maintaining a safe and organized classroom setting conducive to learning.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
• Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
• Participated in professional development opportunities to stay current on educational trends and research-based teaching strategies for continuous improvement in practice.
• Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
• Provided feedback to students on assignments and tests, offering constructive advice for improvement.

Flight Attendant - Enjoyed the daily operations of preparing, serving, communicating, and engaging with all crew members and passengers to ensure a positive, safe, and FUN experience for everyone.

• Ensured passenger safety by conducting pre-flight safety checks and emergency procedures briefings.
• Facilitated excellent customer service by assisting passengers with inquiries and addressing concerns promptly.
• Collaborated with crew members to maintain efficient cabin operations and ensure timely service delivery.
• Trained new team members on safety protocols, service procedures, and effective communication techniques.
• Resolved in-flight issues quickly to enhance passenger experience and uphold company standards.
• Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
• Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
• Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
• Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
• Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
• Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
• Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
• Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
• Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
• Resolved passenger conflicts and medical emergencies during flights.
• Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
• Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
• Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
• Managed inventory effectively, ensuring that all necessary supplies were available for each flight, while minimizing waste and costs.
• Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
• Facilitated efficient meal services by accurately taking orders, serving food quickly, and managing dietary restrictions or special requests.
• Cultivated positive and welcoming atmosphere, making flights more enjoyable for passengers.

Transferred documents/reports from the library of the department of environmental quality, and uploaded to The State of Utah's official website.

• Conducted regular maintenance on computer systems to ensure optimal functionality.
• Developed documentation for technical procedures and user guides for staff use.
• Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Set up and maintained user accounts and client access.
• Implemented data backup solutions to protect vital company information from potential loss.
• Evaluated and recommended new technology upgrades to increase efficiency within the organization.