Tiffany Mccullough
Chester,SC
Summary
Accomplished professional with a distinguished career marked by the development of unique skills and competencies. Demonstrated expertise in recruitment, employee relations, and leadership. Proven track record of driving organizational improvements, fostering collaborative teamwork, and achieving significant business objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Line Cook/Prep Cook
RedVentures
10.2022 - Current
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines
Customer Service Representative
SKY HVAC
12.2021 - 10.2022
- Handled customer inquiries and suggestions courteously and professionally
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Answered customer telephone calls promptly to avoid on-hold wait times
- Answered constant flow of customer calls with minimal wait times
Customer Care Specialist
Service Pros Installation Group
08.2020 - 06.2021
- Communicated with customers to identify needs and expectations
- Responded to customer needs through competent customer service and prompt problem-solving
- Took ownership of customers issues to follow problems through to resolution
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues
Tmobile Business Care Senior Agent
T-Mobile
01.2016 - 10.2019
- Increased client satisfaction by providing exceptional customer service and timely resolution of issues
- Organized training sessions for new hires to ensure a smooth onboarding process
- Led team meetings to review progress and set goals for future success
- Managed high-profile accounts for enhanced customer retention and loyalty
Sales Associate/Customer Service
Target Co
02.2015 - 01.2017
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Education
No Degree - Human Resources Management
York Technical College
Rock Hill, SC04.2025
Skills
- Time Management: Effectively managed time to meet deadlines and achieve goals
- Call Center Operations: Experience in handling inbound/outbound calls and resolving customer inquiries efficiently
- Following Cooking Methods: Adhered to prescribed cooking methods to ensure food quality and safety
- Highly Motivated: Self-driven and proactive in approaching tasks and challenges
- Cleanliness standards
- Attention to Detail
- Active listener
- Highly motivated
Certification
CNA
Personal Information
Relocation: Anywhere
Timeline
Line Cook/Prep Cook
RedVentures
10.2022 - Current
Customer Service Representative
SKY HVAC
12.2021 - 10.2022
Customer Care Specialist
Service Pros Installation Group
08.2020 - 06.2021
Tmobile Business Care Senior Agent
T-Mobile
01.2016 - 10.2019
Sales Associate/Customer Service
Target Co
02.2015 - 01.2017
No Degree - Human Resources Management
York Technical College
CNA
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