Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Tiffany McDowell

Tiffany McDowell

Morgantown,West Virginia

Summary

Detail-oriented Accounting Assistant offers six years of experience in collegiate accounting. Skilled in account reconciliation, report drafting and collections. Industrious and meticulous with strong history of integrity and reliability.

Overview

12
12
years of professional experience

Work History

Accounting Assistant

WVU Athletic Department
06.2018 - Current
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Processed payments and documents such as invoices, employee reimbursements, and statements.
  • Migrated data and documents to facilitate system updates.
  • Completed payroll functions to facilitate accurate and prompt staff payments.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Matched purchase orders with invoices and recorded necessary information.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Implemented new accounting processes to decrease spending and work flow downtime.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Effectively communicated with vendors about payment needs and kept updated, detailed and accurate ledgers.
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Managed department budgets and generated financial reports for management review.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.

Administrative Assistant

The Pines Country Club
05.2015 - 06.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Developed strategies to streamline and improve office procedures.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Managed filing system, entered data and completed other clerical tasks.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Performed research to collect and record industry data.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Manager

The Boston Beanery
05.2012 - 05.2018
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Education

Biology

West Liberty University
West Liberty, WV

Biology

West Virginia University
Morgantown, WV
08.2008

High School Diploma -

Parkersburg High School, Parkersburg WV
Parkersburg, WV
05.2006

Skills

  • Account Reconciliation
  • Business Correspondence
  • Administrative Support
  • Data Entry
  • Invoicing and Billing
  • Customer Service
  • File and database management
  • Invoice Processing
  • Purchase Order Management
  • Expense Reports
  • Microsoft Excel
  • Payment Processing

Accomplishments

  • Member of gifted Program at Parkersburg High School
  • High School Single State Champion

Timeline

Accounting Assistant

WVU Athletic Department
06.2018 - Current

Administrative Assistant

The Pines Country Club
05.2015 - 06.2018

Manager

The Boston Beanery
05.2012 - 05.2018

Biology

West Liberty University

Biology

West Virginia University

High School Diploma -

Parkersburg High School, Parkersburg WV

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Tiffany McDowell