Tiffany McKenna
Miami
Summary
Dynamic healthcare professional with expertise in patient management and critical decision-making. Skilled in delivering quality care and ensuring safety, recognized for strong situational awareness and integrity. Focused on improving emergency preparedness and patient outcomes in challenging situations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
National Health Transport
Miami, FL
04.2023 - Current
- Ensured safe, comfortable transportation of sick or injured patients to appropriate destinations.
- Monitored and assessed all patients throughout transportation and preliminary medical care.
- Administered basic and advanced life support to patients during transport and in pre-hospital settings.
Delivery Driver
Amazon, Tropical Express
Miami, FL
10.2022 - 05.2023
- Achieved on-time deliveries by selecting optimal and efficient routes.
- Delivered packages directly to customer doorsteps and businesses.
- Maintained positive attitude in fast-paced, customer-centric environment.
- Operated vehicle safely in congested areas without traffic violations.
Emergency Medical Technician
Florida Keys Ambulance
Tavernier, FL
04.2021 - 09.2022
- Assisted sick or injured individuals in reaching appropriate destinations safely and comfortably.
- Monitored and assessed all patients under care to ensure optimal health outcomes.
- Collaborated with medical professionals to convey patient needs with accuracy and efficiency.
Emergency Medical Technician
American Ambulance Service, Inc
Miami, FL
11.2020 - 03.2021
- Safely transported sick or injured individuals to appropriate destinations.
- Evaluated medical status and monitored vital signs for all patients.
- Assessed patient conditions to ensure optimal care and timely interventions.
- Leveraged defibrillator, oxygen, suction devices, and CPR techniques for advanced medical support.
Armed Security Officer
HSS Inc.
Denver, CO
10.2018 - 05.2019
- Maintained firearms certification, adhering to state laws and organizational standards.
- Cultivated a welcoming atmosphere by greeting guests professionally, prioritizing safety.
- Conducted hourly patrols of building areas, parking lots, and facility grounds.
- Responded swiftly to emergencies to assess and mitigate issues.
- Collaborated with hospital personnel and law enforcement for coordinated security responses.
Animal Law Enforcement Officer
Humane Society, Pikes Peak Region
Castle Rock, CO
03.2017 - 10.2018
- Enforced ordinances, codes, and Colorado statutes regarding domestic animals.
- Recognized as peace officers under C.R.S. 30-15-105 and 30-42-107.
- Proactively resolved human-animal conflicts through responsible pet ownership education.
- Responded to emergency calls from citizens and business owners for assistance.
- Conducted witness interviews and gathered incident details to determine appropriate actions.
- Facilitated collaboration between community members and police department to enhance communication and trust.
Security Officer
HSS Inc
Denver, CO
12.2016 - 03.2017
- Ensured security and safety of hospital staff, patients, and visitors.
- Patrolled premises to deter illegal activities and identify dangerous situations.
- Supervised at-risk patients, providing support or direction as required.
- Fostered positive relationships with co-workers, client staff, and vendors.
Transportation Security Officer
Transportation Security Administration, TSA
Denver, CO
11.2015 - 12.2016
- Conducted screening of passengers and baggage to ensure TSA compliance.
- Identified potential security risks by observing traveler behavior in terminal areas.
- Interacted with public to provide directions, explain rules, and respond to inquiries.
- Performed pat-downs to detect unauthorized materials and weapons.
- Operated x-ray machines, hand wands, and advanced imaging technology for effective screening.
Event Security Officer
Andy Frain Services
Miami, FL
06.2014 - 10.2015
- Monitored and controlled assigned premises during various events, including sports and concerts.
- Greeted guests courteously to foster a welcoming atmosphere while prioritizing safety.
- Responded promptly to emergencies to assess situations and mitigate risks.
Auto Parts Delivery Driver
Advance Auto Parts
Miami, FL
01.2013 - 05.2014
- Delivered auto parts to commercial customers safely and on time.
- Provided expert advice on new products to enhance customer experience.
- Fostered strong relationships with regular customers to promote loyalty.
Sales Associate
Best Buy
Miami, FL
01.2011 - 03.2012
- Maintained store organization and cleanliness to create an inviting customer environment.
- Identified and recommended optimal products by listening to customer needs and desires.
Education
Associate of Arts -
Miami Dade College
Miami, FL12-2015
EMT -
American Medical Academy
Miami, FL10-2010
Skills
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Pre-hospital care
- Direct patient care
- Patient assessments
- Behavioral emergencies
- Emergency vehicle operation
- Problem-solving
- Multitasking and organization
- Patient care
- Critical thinking
- Clear communication
- Compassion and empathy
- Team collaboration
- Patient Management
- Patient Evaluations
- Health Care System
- Critical Decision-Making Skills
- Precautionary Measures
- Injury and Illness Treatment
- Emergency Preparedness
- Crisis Prevention Intervention
- Crime Prevention Methods
- Risk Mitigation
- Stationary Surveillance
- Situational Awareness
- Emergency Vehicle Operation
- Safe Driving
- Document Management
- High Level of Integrity
- Emergency vehicle driving
- Attention to detail
- Dispatcher communication
- Calm under pressure
- Time management
- Infection control
- Empathy and compassion
- Crisis intervention
- Suicide prevention
- Mental status evaluation
- Reporting and documentation
- Intravenous therapy
- Geriatric care
- Scene safety
- Hazardous materials response
- Defensive tactics
- Pediatric care
- Diabetic emergencies
- Dementia care
- End-of-life care
- Obstetrics and gynecology emergencies
- Environmental emergencies
- Bleeding control
- Patient transport
- Patient triage
- Medication administration
- Medical terminology
- Patient stabilization
- Vehicle maintenance
- Accident response
- Supply restocking
- Vehicle operation
- Emergency response
- Stress management
- Medical records management
- Pediatric advanced life support
- Seizure management
- IV administration
- Transfer techniques
- Behavior redirection
- Heavy lifting
- Emotional support
- Wound care
- Mental health support
Certification
- EMT - Emergency Medical Technician
- BLS-First Aid
- CPR
- EVOC
Languages
Spanish
Native or Bilingual
Timeline
Emergency Medical Technician
National Health Transport
04.2023 - Current
Delivery Driver
Amazon, Tropical Express
10.2022 - 05.2023
Emergency Medical Technician
Florida Keys Ambulance
04.2021 - 09.2022
Emergency Medical Technician
American Ambulance Service, Inc
11.2020 - 03.2021
Armed Security Officer
HSS Inc.
10.2018 - 05.2019
Animal Law Enforcement Officer
Humane Society, Pikes Peak Region
03.2017 - 10.2018
Security Officer
HSS Inc
12.2016 - 03.2017
Transportation Security Officer
Transportation Security Administration, TSA
11.2015 - 12.2016
Event Security Officer
Andy Frain Services
06.2014 - 10.2015
Auto Parts Delivery Driver
Advance Auto Parts
01.2013 - 05.2014
Sales Associate
Best Buy
01.2011 - 03.2012
Associate of Arts -
Miami Dade College
EMT -
American Medical Academy