Tiffany McKenzie
Rex
Summary
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Riverdale Foot, Ankle and Leg Clinic
02.2024 - 02.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Dental Assistant/Receptionist
Atl quality dental care
06.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Verify patient insurance
- Data entry
- Answered phone promptly and directed incoming calls to correct offices
- Treatment Plan Coordinator
- Handled cash transactions and maintained sales and payments records accurately
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Quality Control Inspector
Expeditors
10.2021 - 02.2024
- Entered data into computer tracking system and filed paperwork according to procedures
- Inspected finished products for quality and adherence to customer specifications
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
Customer Service Receptionist/ Night Auditor
Microtel Inn & Suites
07.2019 - 03.2020
- Handled bookings, greeted customers, maintained records and documents of guests and collected payments
- Adhere to department and property policies and procedures
- Answer telephone and in-person queries about hotel services and facilities
Picking & Packing Associate
Rubbermaid/DHL Supply Chain
04.2015 - 06.2018
- Consistently verified that goods were handled carefully, correctly and in line with standard operating procedures to ensure customer satisfaction
- Maintained high standards of warehouse organization, accurately reading labels to distribute and store according to specifications
- Perform effectively with an attention to detail, in a fast paced, multi-tasking environment
Education
Dental Assistant
UEI College
Morrow, GA08-2023
Diploma -
Benchmark Faith Academy
College Park, GA01.2018
Skills
- Fast Learner
- Communication skills
- Leadership
- Reliable
- Customer service
- Interpersonal Skills
- Problem Solving Skills
- Organization skills
- Dental impressions
- Strong work ethic
Certification
- CPR, 03/01/23, Present
- OSHA, 03/01/23, Present
- Certified Dental Assistant
- Pallet Jack Certification
- CPR Certification
- BLS Certification
- EFDA Certification
- Registered Dental Assistant
Timeline
Front Desk Receptionist
Riverdale Foot, Ankle and Leg Clinic
02.2024 - 02.2025
Dental Assistant/Receptionist
Atl quality dental care
06.2023 - 03.2024
Quality Control Inspector
Expeditors
10.2021 - 02.2024
Customer Service Receptionist/ Night Auditor
Microtel Inn & Suites
07.2019 - 03.2020
Picking & Packing Associate
Rubbermaid/DHL Supply Chain
04.2015 - 06.2018
Dental Assistant
UEI College
Diploma -
Benchmark Faith Academy
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