TIffany McKinney
Iva,SC
Summary
Reliable and competent Medical Billing professional with exceptional data entry and customer service skills.
Overview
10
10
years of professional experience
Work History
Billing Specialist
Anderson Area Cancer Center
08.2016 - Current
- Provide excellent customer service.
- Process eligibility and benefits verification and authorization requests.
- Respond to customer calls swiftly to resolve issues and answer questions.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Assisted with medical coding and billing tasks.
Medical Records Specialist
Redfern Health Center
11.2014 - 08.2016
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Responded to patient inquiries to provide information and details of medical records.
- Printed and photocopied documents to provide patients with copies of medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Input data into computer programs and filing systems.
- Verified accuracy of patient information in medical records.
Front Desk Receptionist
Cardiology Specialist
06.2013 - 09.2014
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Entered and updated sensitive customer information during check-ins and room changes.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
No Degree - Medical Billing And Coding
Virginia College
Greenville, SC06.2010
High School Diploma -
Crescent High School
Iva, SC05.2001
Skills
- Billing Systems and Software
- Diagnostic Codes
- Customer Contact
- Insurance Confirmation
- Electronic Health Records Systems
- ICD-10 Coding
- Outpatient Procedures
- Telephone Skills
- Customer Service
- Visitor Check-In
- Microsoft Office
Timeline
Billing Specialist
Anderson Area Cancer Center
08.2016 - Current
Medical Records Specialist
Redfern Health Center
11.2014 - 08.2016
Front Desk Receptionist
Cardiology Specialist
06.2013 - 09.2014
No Degree - Medical Billing And Coding
Virginia College
High School Diploma -
Crescent High School
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