Summary
Overview
Work History
Education
Skills
Timeline
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TIFFANY MCLAUGHLIN JONES

Douglasville,GA

Summary

Results-driven Business Lines Fire Underwriter with experience in risk assessment, policy review, and underwriting for fire-related perils. Possessing a strong background in underwriting and a keen eye for analysis, eager to contribute to State Farm's ongoing success and profitability. Proficient in evaluating risks, making informed decisions, and enhancing the company's underwriting process to ensure maximum protection for policyholders.

Overview

21
21
years of professional experience

Work History

Underwriter

State Farm Insurance
08.2020 - Current
  • Made approval and denial recommendations by determining accurate risk levels via the eligibility process
  • · Utilized strong ability to sell an unfavorable decision to agency partners while maintaining positive customer relations.
  • Reviewed regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
  • Collaborate with agents and staff members to review coverage options, modify policies, and provide tailored solutions to meet the clients needs

REALTOR/MARKETING SPECIALIST

SOLID SOURCE REALTY
08.2003 - Current


  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.


INTERVIEWER/GOVERNMENT CONTRACTOR

OFFICE REMEDIES INC
05.2014 - 07.2020
  • Provide on-the-job training to new hires and serve as Subject Matter Expert to current staff
  • Collaborate with management team to streamline process and enhance overall efficiencies.
  • · Set the example in proficiency, meeting all Bureau of Labor & Statistics data production timing requirements
  • · Quality check all data and demonstrate knowledge of proper editing and coding

INSIDE ACCOUNT EXECUTIVE

FIRST DATA
04.2013 - 05.2014
  • Generated new business by leveraging existing accounts, conducting business conversations with leads
  • Proactively sold full suite of 1st Data products and demonstrated effective listening skills to identify needs and sales opportunities.
  • Negotiated pricing programs with new clients to maintain consistent revenue flow while protecting profit margin.
  • Exceeded sales goals consistently, driving revenue growth for the organization.

INSIDE COMMERCIAL ACCOUNT MANAGER

WASTE MANAGEMENT
02.2011 - 04.2013
  • Managed a book of business of 1,000 clients, maintaining and upgrading accounts
  • Negotiated terms and conditions of potentially large sales contracts and exceeded quota on dollar per call.
  • Managed client risk exposure and coordinated services for development, retention and rounding of accounts.

Education

BACHELOR OF SCIENCE IN CRIMINAL JUSTICE -

ALBANY STATE UNIVERSITY

CISCO NETWORK SPECIALIST CERTIFICATE PROGRAM -

ATLANTA AREA TECHNICAL COLLEGE

Skills

  • Chat via BOT
  • Analyzing data
  • Risk Assessment
  • Underwriting guidelines
  • Day in the Life Panelist
  • Escalations
  • Decision-Making
  • Best Practices Committee
  • Policy Interpretation
  • Problem-Solving

Timeline

Underwriter

State Farm Insurance
08.2020 - Current

INTERVIEWER/GOVERNMENT CONTRACTOR

OFFICE REMEDIES INC
05.2014 - 07.2020

INSIDE ACCOUNT EXECUTIVE

FIRST DATA
04.2013 - 05.2014

INSIDE COMMERCIAL ACCOUNT MANAGER

WASTE MANAGEMENT
02.2011 - 04.2013

REALTOR/MARKETING SPECIALIST

SOLID SOURCE REALTY
08.2003 - Current

CISCO NETWORK SPECIALIST CERTIFICATE PROGRAM -

ATLANTA AREA TECHNICAL COLLEGE

BACHELOR OF SCIENCE IN CRIMINAL JUSTICE -

ALBANY STATE UNIVERSITY

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