Tiffany McLeod
Orlando,FL
Summary
Detail-oriented and dependable professional with extensive experience in customer service, detention operations, and logistics. Skilled at maintaining order, supporting secure environments, and providing excellent service under pressure. Known for problem-solving, adaptability, and strong communication.
Overview
7
7
years of professional experience
Work History
Detention Service Technician
Orange County Jail
03.2025 - Current
- Support with headcount and watching cameras to ensure safety of officers and inmates.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Assist officers with administrative tasks in a high-security setting
- Ensure safety, compliance, and professionalism at all times
Screener
Orange County Jail
08.2023 - 03.2025
- Screened individuals and property entering the facility
- Removed unauthorized items; documented incidents
- Delivered neutral and respectful service in a secure environment
Rural Carrier Associate
United States Postal Service
06.2021 - 07.2023
- Delivered mail and packages efficiently along assigned routes
- Maintained delivery logs and performed basic vehicle maintenance
- Resolved customer concerns and provided timely service
Tracking Manager
Progress Mobility Scooters
12.2018 - 05.2021
- Oversaw order tracking, delivery coordination, and customer updates
- Assisted with purchases and service requests
- Contributed to customer satisfaction and operational consistency
Education
Diploma - Business Administration
Excelsior High School
01.2007
Skills
- Detention & Facility Operations
- Customer Service & Relations
- Report Writing & Documentation
- Time Management
- Problem Solving
- Administrative Support
- Conflict Resolution
- Cash Handling
- Flexible and adaptable
Timeline
Detention Service Technician
Orange County Jail
03.2025 - Current
Screener
Orange County Jail
08.2023 - 03.2025
Rural Carrier Associate
United States Postal Service
06.2021 - 07.2023
Tracking Manager
Progress Mobility Scooters
12.2018 - 05.2021
Diploma - Business Administration
Excelsior High School
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