Tiffany McNeal
Jacksonville,FL
Summary
Goal-driven customer service professional with over 10 years of experience seeking a team player role in a people-oriented organization. Committed to securing a position that provides ample opportunities for growth and development, while leveraging extensive customer service background and strong collaborative skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Harts Harbor Health Care
09.2023 - Current
- Monitored vital signs, including blood pressure and heart rate, to identify changes in patient health.
- Operated patient lift equipment to safely transfer individuals with mobility challenges.
- Collaborated with healthcare team to develop and implement personalized care plans for patients.
- Provided empathetic support to patients experiencing emotional distress or confusion.
Forklift Operator
Sam’s Club
04.2008 - 12.2023
- Ensured organization and security of all materials in storage area
- Maintained forklift equipment to ensure proper functioning of the equipment
- Assisted in materials loading and unloading on platforms and lifting devices
- Performed other functions and tasks as assigned
- Conducted monthly inventory of all product within the facility
Customer Service Associate
Sam’s Club
04.2008 - 12.2023
- Provide superior customer service assistance
- Ensure products were readily available for customers
- Load, unload and stock daily shipments using pallet jacks or forklift
- Provided general information of products and services offered
- Train and assist new hires with onboarding and job implementation
- Responsible for keeping marketing and promotional materials are up to date
- Maintain clean and orderly checkout areas and complete other general cleaning duties
Education
High School Diploma -
Robert E. Lee High School
Jacksonville, FL01.2007
Skills
- Organization
- Customer Service
- Adaptability
- Leadership
- Operations
- Communication
- Detail Oriented
- Decision Making
- Problem Solving
- Time Management
- Microsoft Office
- Critical Thinking
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
Certification
Forklift
Certified Nursing Assistant
Timeline
Certified Nursing Assistant
Harts Harbor Health Care
09.2023 - Current
Forklift Operator
Sam’s Club
04.2008 - 12.2023
Customer Service Associate
Sam’s Club
04.2008 - 12.2023
High School Diploma -
Robert E. Lee High School
Forklift
Certified Nursing Assistant
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