Tiffany Meehan

La Habra,CA

Summary

Adept at elevating guest experiences, I honed exceptional customer service and cash handling skills at Il Gatto and Ryders. My leadership in organizing events and managing high-volume service periods showcases a strong work ethic and hospitality expertise, significantly enhancing customer loyalty and operational efficiency.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

years of professional experience

Work History

Server/Bartender

Il Gatto

08.2023 - 12.2024

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Bar Owner

Ryders

02.2018 - 05.2022

Maintained clean and orderly premises, adhering to strict health and safety regulations for the wellbeing of both customers and staff.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Organized successful events such as live music performances, trivia nights, or themed parties to drive foot traffic during off-peak hours.
Managed staff scheduling, ensuring optimal coverage during peak hours while minimizing labor costs.
Developed a diverse drink menu featuring innovative cocktails and high-quality spirits to attract a wider clientele.
Implemented inventory control systems to reduce waste and maintain optimal stock levels for efficient operations.
Developed strong rapport with regular patrons through attentive service and personalized engagement that fostered loyalty among customers.
Managed cash flows by accurately tracking daily transactions, deposits, invoices payments, and payroll processing.
Enhanced staff performance through regular feedback and coaching sessions that fostered a culture of continuous improvement.

Head Bartender

Nautical Resort

03.2012 - 02.2018

Served high customer volumes during special events, nights, and weekends.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Education

Bachelor of Science - Nursing

CNI

Orange, CA

05-2010

Skills

Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance

Hospitality service expertise
Memory retention
Customer service
Cleanliness standards

Accomplishments

Saved company hundreds per month in inventory costs by finding new alcohol vendors.
Oversaw 10 employees in a bar bringing in $220,000 in monthly revenue.

Gold Award

I earned my gold award in girl scouts. Showing a strong connection to my community. I planted garden at most local La habra schools.

Timeline