Open To Work
Tiffany Meis
Beaumont,CA
Summary
Hello, My name is Tiffany, I have volunteered immensely in the community. I ran programs, organized teams, ran social media secured and handled funds appropriately and in accordance with the law, managed conflicts and showed up when I said I would. I was the chairperson for the school site council. I was an active PTA board member for over 5 years. Serving as President one of those years. I was on the Measure Z oversite committee where we monitored the spending in the school district. I was asked to be apart of that committee due to my integrity and reputation. During my return to the workforce it is important for me to establish that my goal is to work in a positive environment, and I believe that starts with myself and how I approach everything I do.
Overview
3
3
years of professional experience
Work History
Collector
Epic Managment
01.2008 - 01.2010
- Facilitated communication with clients to resolve outstanding payment issues.
- Managed collections process using company software to track accounts and payments.
- Conducted follow-up calls to ensure timely payment and maintain customer relationships.
- Analyzed account data to identify patterns and recommend improvements in collection strategies.
- Collaborated with team members to streamline workflows and enhance efficiency in collections.
- Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
- Improved customer satisfaction by effectively resolving delinquent accounts through negotiation and payment plans.
Patient Account Representative
Epic Managment
01.2007 - 12.2007
- Effectively managed and resolved patient complaints regarding complex PPO billing and account discrepancies, improving patient satisfaction.
- Served as the primary point of contact for in-office patient inquiries, providing immediate, empathetic support and ensuring a positive patient experience.
- Conducted timely and thorough follow-up with patients after researching issues, ensuring transparency and providing definitive answers regarding their accounts.
- Maintained detailed records of all patient interactions and resolution steps, contributing to organizational clarity and accurate account histories.
- Proactively verified insurance eligibility and benefits for patients requiring specialized services, such as allergy injections, minimizing claim denials and reducing patient wait times.
Education
High School Diploma -
Yucaipa High School
Yucaipa, CA06-2002
Skills
- Customer service expertise
- Social media experience
- Sales proficiency
- Product display creation
- Maintaining confidentiality
- Restocking inventory
- Building rapport
- Product merchandising
- Cash handling experience
- Regulatory compliance
- Patience and empathy
- Customer education
Work Preference
Work Type
Part TimeFull TimeLocation Preference
On-SiteHybridTimeline
Collector
Epic Managment
01.2008 - 01.2010
Patient Account Representative
Epic Managment
01.2007 - 12.2007
High School Diploma -
Yucaipa High School