Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tiffany Mejia

Savannah,GA

Summary

Courteous and enthusiastic professional, passionate about providing stellar Customer service. Build rapport and trust with people in an authentic and engaging way. Learn quickly and thrive in a fast-paced environment that require multitasking.

Overview

15
15
years of professional experience

Work History

Freelance Ambassador

Piropo Flowers | Shiftgig | Popup Mob
01.2017 - 06.2024
  • Provide an experience for client's events which includes, but is not limited to management, guest services, and event coordinating
  • Take part in organizing, setting up events and pop up
  • Engage with customers and create a fun and memorable environment within each company
  • Assist with the spread of brand awareness to all customers
  • Maintain the store's appearance and atmosphere throughout the day, including controlling traffic flow, zoning the team, and delegating tasks as needed
  • Function as a key holder and perform opening and closing duties, including supporting inventory, counting cash, and any back of house needs.

Griffi's Faculty Club Café Lead Cashier

Weill Cornell Medicine
01.2019 - 01.2021
  • Communicate clearly and openly with customers / staff
  • Listen to customer complaints and questions and refer them to the manager when required
  • Ensure all stations always have adequate change
  • Serve as primary point of contacts for customer service
  • Willingness to recruit and train cashiers
  • Inventory
  • Resolve cash tills at the end of the day
  • Customer service.

Assistant Manager

Tabouli Lebanese Restaurant
01.2011 - 01.2017
  • Prepared and processed payroll for all staff restaurant in an organized and timely manner
  • Maintained cleanliness, monitoring compliance with safety and hygiene regulations
  • Managed cash and sales transaction accurately; assisted customer with menu selection, recommendations and taking orders
  • Monitored restaurant staff performance, ensuring guests were provided with a high-quality dining experience
  • Ensured that all guests felt welcome and were given a responsive, friendly, and courteous service at all times.

Administrative Assistant

Continental Terminals Inc.
01.2009 - 01.2015
  • Welcomed on-site visitors, determined nature of business, and announced visitors to appropriate person
  • Answered incoming telephone calls, determined purpose of the caller, and forwarded calls to appropriate personnel or department
  • Provided administrative support to executives and to their direct reporting managers and teams
  • Coordinated meeting conference, travel itineraries, sorted and distributed mail accordingly
  • Maintained reception area, common areas (kitchen, lobby) and storage/file areas in neat appearance at all times
  • Prepares outgoing UPS and FedEx packages for pickup or drop off
  • Checked general voice mail box daily and relayed messages to appropriate persons
  • Prepared correspondence, reports, memos, mailing lists and other documents; maintained confidentiality of sensitive matters
  • Maintained and updated filling system for the department, assisting with retrieving information from files when needed
  • Maintained inventory of office supplies and ordered office supplies, equipment, and services within the department.

Education

High School Diploma -

William L Dickinson High School
Jersey City, NJ
06.2019

Skills

  • Microsoft Office: Excel, Word, Outlook
  • Type 40 WPM
  • Bilingual Spanish and English
  • Customer Engagement
  • Customer Service
  • Active Listening
  • Problem-solving abilities
  • Critical Thinking
  • Money handling abilities
  • Team Development

Accomplishments

Promoted to Assistant Manager after demonstrating ability to learn quickly and master complex concepts flawlessly.

Timeline

Griffi's Faculty Club Café Lead Cashier

Weill Cornell Medicine
01.2019 - 01.2021

Freelance Ambassador

Piropo Flowers | Shiftgig | Popup Mob
01.2017 - 06.2024

Assistant Manager

Tabouli Lebanese Restaurant
01.2011 - 01.2017

Administrative Assistant

Continental Terminals Inc.
01.2009 - 01.2015

High School Diploma -

William L Dickinson High School

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Tiffany Mejia