Tiffany Meyer
Wheatland,MO
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Knowledgeable [Job Title] with over [Number] years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Caseys General Stores Inc
Weaubleau, Missouri
08.2024 - Current
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Trained new employees on store policies, procedures and customer service standards.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
Cashier
Pilot Travel Centers
Collins , MO
06.2024 - 08.2024
- Answered customer inquiries regarding store policies and procedures.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
Night Manager
Wendys Fast Food
Republic, MO
11.2023 - 06.2024
- Scheduled and supervised shifts, ensuring adequate coverage at all times.
- Responded promptly to inquiries from customers or clients about services offered by the business.
- Resolved customer service issues in a timely manner while preserving company standards of quality and professionalism.
- Trained new hires on company policies, procedures and safety protocols.
- Created reports summarizing daily operations activities such as sales figures, cash flow management.
- Managed emergency situations such as fires, medical emergencies or criminal activity.
- Identified opportunities to improve efficiency of operations processes during the night shift.
- Assisted with interviewing candidates for open positions within the organization.
- Ensured compliance with local laws and regulations related to health, safety, or other areas.
- Provided training for new night shift personnel on proper use of equipment and safety protocols.
Front End Lead Supervisor
Ross Dress for Less
Springfield , MO
05.2019 - 06.2022
- Resolved conflicts within the team by providing effective solutions or compromise.
- Performed cost-benefit analysis on proposed changes or new features.
- Maintained high standards of coding best practices across the organization.
- Conducted regular code reviews with team members to identify issues early on.
- Provided training and support to team members regarding new technologies or toolsets.
- Implemented automated testing systems for validating application functionality.
- Ensured that all code is properly documented and tested before deployment.
- Provided technical guidance and mentorship to junior front end developers.
- Collaborated with other teams to ensure successful implementation of projects.
- Supervised daily tasks and delegated assignments to team members.
- Assisted in developing user stories and acceptance criteria for sprint planning sessions.
Deli Manager
Alps grocery
Pittsburg, MO, MO
01.2016 - 07.2017
- Addressed employee performance issues promptly while also providing feedback and coaching as needed.
- Performed periodic audits of cash registers for accuracy in transactions and pricing.
- Maintained accurate records of inventory and product ordering cycles.
- Resolved customer complaints in a professional manner.
- Trained new employees on proper food handling techniques and safety regulations.
- Conducted regular inspections of all refrigeration units to ensure temperature compliance with health codes.
- Assisted in developing marketing strategies that would increase sales in the deli department.
- Enforced company policies and procedures while maintaining a positive work environment.
- Implemented cost-saving measures such as portion control, waste management.
Assistant Manager
Bullseye
Pittsburg , MO
04.2014 - 01.2017
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Established processes for monitoring customer satisfaction levels.
- Coordinated with other departments to ensure smooth flow of operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Maintained up-to-date knowledge of company products and services.
- Developed a system for tracking inventory and ordering supplies as needed.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Proposed or approved modifications to project plans.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Analyzed business performance data and forecasted business results for upper management.
Education
High School Diploma -
Homeschool
Pittsburg, MO04-2014
Skills
- Inventory management
- Sales analysis
- Customer service
- Staff scheduling
- Employee training
- Team leadership
- Performance reviews
- Conflict resolution
- Operational efficiency
- Cash handling
- Regulatory compliance
- Crisis management
- Report generation
- Recruitment support
- Staff management
- POS systems operations
- Operations
- Customer experience
- Employee coaching
- Stock rotations
- Marketing and promotions
- Database management
- Problem-solving
- Sales growth
- Upselling and cross selling
- Flexible schedule
- Relationship building and management
- New hire training
- Goals and performance
- Issue resolution
- Store opening and closing
- Cash auditing
- Customer service management
- Retail operations
Timeline
Assistant Store Manager
Caseys General Stores Inc
08.2024 - Current
Cashier
Pilot Travel Centers
06.2024 - 08.2024
Night Manager
Wendys Fast Food
11.2023 - 06.2024
Front End Lead Supervisor
Ross Dress for Less
05.2019 - 06.2022
Deli Manager
Alps grocery
01.2016 - 07.2017
Assistant Manager
Bullseye
04.2014 - 01.2017
High School Diploma -
Homeschool
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