Tiffany Miller
Coatesville,PA
Summary
Well-qualified Human Resources Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HUMAN RESOURCES SPECIALIST
Malvern Bank, National Association
06.2013 - 07.2023
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Administered employee benefits programs and assisted with open enrollment.
- Collaborated with managers to identify and address employee relations issues.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Completed payroll accurately and timely to meet employee expectations.
- Generated reports to track employee time and attendance.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Updated employee files with new details such as changes in address or salary levels.
- Processed timecards and payroll data for team of employees.
- Audited timesheets and payroll records for accuracy.
- Processed manual checks for employees in accordance with company policies.
- Coordinated resolution of payroll discrepancies.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Managed and updated employee benefits information.
- Maintained confidentiality of employee records and payroll information.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Developed and implemented payroll procedures to streamline workflow.
Office Assistant
SMART BUSINESS ADVISORY AND CONSULTING, LLC
05.2006 - 06.2009
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Education
High School Diploma -
COATESVILLE AREA HIGH SCHOOL
Coatesville, PA05.2005
Skills
- Retention Program Development
- Affirmative Action Guidelines
- Training Modules Administration
- Manage Employee Relations
- Onboard New Hires
- Open Enrollment
- Recruitment
- Payroll and Benefits Administration
Certification
- SHRM-CP - Professional in Human Resources
Additional Information
Memberships:
- PA Notary - Chester County
- CCHRA Member
Awards:
- President’s Award for 2021
- Going the Extra Mile award for 2020
- Attitude is everything award for 2019
Timeline
HUMAN RESOURCES SPECIALIST
Malvern Bank, National Association
06.2013 - 07.2023
Office Assistant
SMART BUSINESS ADVISORY AND CONSULTING, LLC
05.2006 - 06.2009
High School Diploma -
COATESVILLE AREA HIGH SCHOOL
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