Summary
Overview
Work History
Education
Skills
Phone - Number
Timeline
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Tiffany Miller

Summary

Dynamic professional with a proven track record in visual merchandising and team collaboration, notably at Sally's Beauty. Leveraged upselling techniques and in-depth product knowledge to significantly enhance customer satisfaction and sales. Excelled in creating engaging displays and fostering strong customer relationships, achieving high conversion rates without exceeding a single numerical percentage.

Overview

16
16
years of professional experience

Work History

BEAUTY ADVISOR

Sally's Beauty
01.2021 - Current
  • Delivered excellent customer service to create a positive shopping atmosphere
  • Educated customers on product features to aid their decision-making
  • Fostered strong relationships with repeat customers to build loyalty
  • Collaborated on product displays to boost sales and attract interest
  • Managed cash transactions with precision to maintain a balanced drawer
  • Promptly resolved customer complaints to ensure their happiness
  • Utilized upselling methods to increase the value of sales

RETAIL SALES ASSOCIATE

Converse
11.2017 - 09.2021
  • Delivered outstanding customer service to ensure a great shopping experience for everyone
  • Processed cash transactions precisely, keeping the cash drawer balanced at the shift's end
  • Engaged in ongoing product knowledge training to stay informed about new products and promotions
  • Helped meet store sales targets by actively participating in team discussions and initiatives
  • Partnered with the visual merchandising team to create striking displays that increased sales
  • Achieved high conversion rates through effective selling techniques
  • Approached customers proactively on the sales floor, providing assistance and tailored recommendations

HOUSEKEEPER

Bill Fitts
10.2013 - 11.2015
  • Engaged with guests on room requirements and amenities to promote overall satisfaction
  • Dusting picture frames and wall hangings with cloth
  • Operated electronic backpack vacuums and floor sweepers

CUSTOMER SERVICE REPRESENTATIVE

ICS
11.2008 - 05.2015
  • Responded to customer requests for products, services, and company information
  • Partnered with team to create engaging in-store events, attracting new customers
  • Shared product knowledge with colleagues, enhancing overall team performance
  • Consistently met and surpassed sales goals, implementing effective upselling techniques
  • Managed inventory efficiently, reducing stockouts and optimizing product availability
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean
  • Worked seamlessly with household staff, coordinated tasks effectively, and fostered a positive work environment to enhance overall service quality
  • Introduced eco-friendly cleaning methods, optimized supply management, and developed creative solutions for challenging cleaning tasks
  • Consistently met and exceeded cleanliness benchmarks, reduced cleaning time without compromising quality, and received positive feedback from clients
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates
  • Educated customers about billing, payment processing and support policies and procedures

Education

ASSOCIATE OF APPLIED SCIENCE -

University of Arkansas at Little Rock Pulaski Technical College
03.2023

Skills

  • Visual Merchandising
  • Team Collaboration
  • Upselling Techniques
  • Product Knowledge
  • Sales Strategy

Phone - Number

501-258-1039

Timeline

BEAUTY ADVISOR

Sally's Beauty
01.2021 - Current

RETAIL SALES ASSOCIATE

Converse
11.2017 - 09.2021

HOUSEKEEPER

Bill Fitts
10.2013 - 11.2015

CUSTOMER SERVICE REPRESENTATIVE

ICS
11.2008 - 05.2015

ASSOCIATE OF APPLIED SCIENCE -

University of Arkansas at Little Rock Pulaski Technical College

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