Tiffany Miller, BSN, RN
Kingman,AZ
Summary
Compassionate Registered Nurse with two and a half years of specialty experience in Level IV Trauma Emergency Department. Skilled at multi-tasking and efficiently prioritizing/ delegating tasks according to patient needs. Reliable healthcare provider with the ability to stay calm and intervene in critical situations. Great ability to communicate with peers and the multidisciplinary team. Ability to build trusting relationships with patients, patient family members, physicians, and other members of the multidisciplinary team.
Overview
18
18
years of professional experience
Work History
Registered Nurse, Emergency Department
Kingman Regional Medical Center
04.2021 - Current
- Provide nursing care to patients in compliance with nursing standards and regulations.
- Utilize critical thinking skills to assess clinical situations quickly and accurately.
- Administer medications and treatment to patients while monitoring response to work with the healthcare team to adjust care plans.
- Educate patients on proper self-care techniques at home following discharge from the hospital.
- Evaluate effectiveness of interventions through ongoing assessment of patient responses.
- Maintain thorough, accurate and confidential documentation in electronic medical records.
- Precept and train new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Nurse Resident
Kingman Regional Medical Center
01.2021 - 04.2021
- Communicated with healthcare team members to plan, implement, and enhance treatment strategies.
- Documented treatments, delivered medications, IVs administered, discharge instructions, and follow-up care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Established skills and proper training prior to practicing as an RN in the Emergency Department
Unit Coordinator
KHI
10.2019 - 01.2021
- Facilitate daily unit operations required to coordinate patient care, initiate correspondence between physicians, and arrange emergent transportation for critical patients.
- Input complete and accurate patient record and identity of physician of record on computer and patient chart to facilitate appropriate routing of patient information to correct physician.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Prioritized safe care for patients, staff and visitors.
- Initiate discharge folders, patient portal information, and keep patient information organized to ensure all consults and physician orders are carried out and documented.
Patient Access Representative
KHI- Physician Services
02.2019 - 10.2019
- Provided excellent customer service while registering, scheduling, or discharging patients.
- Verifies patient information and makes sure patient’s electronic health record is up-to-date.
- Demonstrates a willingness to assist co-workers, float to any work area, and participates in process improvements for the work area.
- Demonstrates ability to manage co-payments, balances daily cash intake and reports all daily reports to Patient Financial Services.
Sales and Office Management
Riviera Carpet
08.2018 - 02.2019
- Interacted with customers by phone, email, or in-person to provide information regarding measurements and installation of carpet, tile, or LVT.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Delivered clerical support by handling range of routine and special requirements.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Ordered customer material from vendors and priced all inventory accordingly.
- Entered employee payroll documentation weekly into Quickbooks to avoid errors and kept employees paid accurately and on time.
Health Assistant- Occupational Health II
Yavapai Regional Medical Center
08.2016 - 07.2018
- Answered phones, scheduled patient appointments, verify insurance coverage, accurately enter patient demographics into Cerner- Revenue Cycle, scan all patient documents into the proper section of their chart.
- Perform vitals, obtain patient history interviews before the provider examines patient, conveys clinical information to patients on behalf of the provider after receiving specific instructions.
- Assists with exams, tests, and special occupational procedures as directed.
- Performs urine specimen collection for drug and alcohol testing, conduct NIOSH Pulmonary Function Testing, conduct CAOHC Hearing Conservation testing.
Chiropractic Assistant/ Office Administration
Monson Chiropractic
07.2013 - 08.2016
- Communicate with patients about account balances, treatment plans, and insurance coverage
- Schedule patient appointments
- Bill clean claims by ensuring proper CPT codes were used
- Apply insurance payments to patient accounts
- Work aging reports, denials, and collections
- Enter diagnoses and patient charges in Medisoft
- Entering patient information in EZ Notes
- Obtain EFT payments through a clearing house
- Collect co-pays, deductibles, and co-insurance
Receptionist
England Towing
12.2015 - 07.2016
- Submited towing invoices to the proper contracted insurance companies for payment
- Filing towing invoices once they were paid properly
- Re-submitting unpaid or under paid invoices once I proved the mileage and the correct rates
- Using QuickBooks to complete payroll weekly
Customer Service Associate
Golden Corral
07.2012 - 07.2013
- Greeted guests
- Made sure customers had what they needed while dining at the restaurant
- Clearing, cleaning, and stocking tables for the next customer
- Daily cleaning and organizing duties
Receptionist
Coming Attractions LLC
06.2008 - 03.2010
- Communicated with all clients
- Scheduled appointments for clientele in person and answered telephone calls
- Took inventory on product
- Daily cleaning and organizing duties
- Collected money
- Balanced the front desk daily
Hostess
Cracker Barrel
08.2006 - 03.2007
- Greeted the guests and seated them in the dining room
- Explained the daily specials and answered any questions that they had
- Made sure the guests had a great experience at the restaurant
Receptionist
The Auto Spa
07.2005 - 01.2006
- Answered telephones
- Interacted with clients and companies who were interested in an auto detail
- Checked detailed vehicles for cleanliness
- Delivered vehicles back to clients/ companies.
Education
Cosmetic Injector
National Laser Institute
Scottsdale, AZ07.2023
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL05.2023
Associate of Science - Nursing
Mohave Community College
Kingman, AZ12.2020
Pre-Nursing/ Nursing - Nursing
Yavapai College
05.2018
Medical Records Certificate - Medical Records
University of Phoenix
Phoenix, AZ06.2016
Associate of Arts - Health Administration/ Medical Records
University of Phoenix
Phoenix, AZ09.2013
High School Diploma -
Kingman High School
Kingman, AZ05.2007
Skills
- Attention to detail with excellent organizational skills
- Prompt, while also being efficient at any task at hand
- Great at multi-tasking and working with fellow employees and patients
- Exceptionally proficient learner and willing to take on new challenges
- Ability to use critical thinking skills in emergent situations
- ACLS, PALS, TNCC, and BLS certified
Timeline
Registered Nurse, Emergency Department
Kingman Regional Medical Center
04.2021 - Current
Nurse Resident
Kingman Regional Medical Center
01.2021 - 04.2021
Unit Coordinator
KHI
10.2019 - 01.2021
Patient Access Representative
KHI- Physician Services
02.2019 - 10.2019
Sales and Office Management
Riviera Carpet
08.2018 - 02.2019
Health Assistant- Occupational Health II
Yavapai Regional Medical Center
08.2016 - 07.2018
Receptionist
England Towing
12.2015 - 07.2016
Chiropractic Assistant/ Office Administration
Monson Chiropractic
07.2013 - 08.2016
Customer Service Associate
Golden Corral
07.2012 - 07.2013
Receptionist
Coming Attractions LLC
06.2008 - 03.2010
Hostess
Cracker Barrel
08.2006 - 03.2007
Receptionist
The Auto Spa
07.2005 - 01.2006
Cosmetic Injector
National Laser Institute
Bachelor of Science - Nursing
Chamberlain University
Associate of Science - Nursing
Mohave Community College
Pre-Nursing/ Nursing - Nursing
Yavapai College
Medical Records Certificate - Medical Records
University of Phoenix
Associate of Arts - Health Administration/ Medical Records
University of Phoenix
High School Diploma -
Kingman High School