Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Tiffany Milliken

Tiffany Milliken

Mulberry,FL

Summary

Dedicated professional committed to advancing a career by contributing to a dynamic team and organization. Focused on driving growth and achieving collective goals through collaboration and innovative solutions. Passionate about leveraging skills and experience to make a meaningful impact in a forward-thinking environment. Motivated to embrace new challenges and opportunities for professional development.

Overview

18
18
years of professional experience

Work History

Assistant to Lease Administrator and File Clerk

Publix Super Markets
01.2014
  • I manage a large work load that requires dedicated time and a quick turnaround. Some of the items have critical deadlines that must be met.
  • This positon requires dealing with sensitive information.
  • I am required to be available and accurate on timely processes. Others in the department also depend on my accurate time and attention to detail with files and letters.
  • Assist Lease Administrator with the preparation of Renewal Letters, Interior Renovation Notices, Commencement Letters, New Store Notices, Estoppels, SNDA’s and other legal documents.
  • I am frequently required to do research in order to gather missing information such as direction store is facing, cross intersections, correct road names, etc.
  • Enter proper information into programs such as Compass.
  • As a file clerk, I deliver files to various associates within the department, as well as to our Legal Department. I am also responsible for tracking the files delivered to and received from other associates by signing files in and out of the file room.
  • Assist with scanning documents for various clerical support.
  • Verifying that information in our tenant files are correct.
  • Prepare, pull and updated files for Record Retention
  • Prepare Closing Binders for the Fire Safe folders

Receptionist/ Warehouse Manager

Atlantic Filter
01.2014 - Current
  • Customer Service
  • Answering incoming calls
  • Placing, receiving and scheduling service calls for customers
  • Receiving and signing for packages – open and distribute to proper area
  • Process invoices for billing
  • Scheduling daily work for service technicians
  • Checking in work orders from previous days work
  • Office Duties
  • Faxing – Filing
  • Sorting and distributing incoming mail
  • Inventory
  • Placing orders for parts
  • Using Access and Quick Books for billing.
  • Data Entry (major)
  • Maping daily routes for delivery & service calls
  • Warehouse Manager
  • Create & Process Purchase Orders
  • Create contacts for purchasing of parts & supplies for water treatment equipment
  • Selling water treatment equipment to potential customer in house and on the phone
  • Create quotes and bids for commercial jobs
  • Meet with fellow vendors to discuss new items to the water treatment field
  • Make sure employees have all necessary paperwork and parts for daily work
  • Stocking the work trucks with correct inventory

Inside Sales Representative

Nelsen Corporation
06.2022 - 08.2025
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Managed friendly and professional customer interactions.
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Set up new accounts, established customer credit and set up payment methods.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Built relationships with customers and community to promote long term business growth.
  • Informed customers of promotions to increase sales productivity and volume.
  • Presented professional image consistent with company's brand values.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Developed, maintained and utilized diverse client base.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Maintained current knowledge of evolving changes in marketplace.
  • Stayed current on company offerings and industry trends.
  • Built diverse and consistent sales portfolio.

Data Entry Billing Clerk

R & L Carriers
01.2008 - 01.2013
  • Data Entry
  • Retrieving bills from a designated data base(Onbase) and processing them back into the system with all information needed to complete the bill for processing properly.
  • Make necessary calls on incorrect bills to the appropriate terminal for corrections in order to process the bill correctly.

Education

General Education -

George Jenkins Hugh School
Lakeland, FL

Skills

  • Mail distribution
  • Expense reporting
  • Attention to detail
  • Presentation creation
  • Schedule and calendar management
  • Email correspondence
  • Administrative support
  • Verbal and written communication
  • Office administration
  • Office equipment operation
  • Positive and professional
  • Multi-line phone systems
  • Documentation and filing
  • Administrative tasks
  • Mail sorting and distribution
  • Multitasking and organization
  • Basic mathematics
  • Administrative duties
  • Microsoft Office Suite
  • Data entry
  • Call reception
  • Document preparation
  • Computer skills
  • File and record keeping

Timeline

Inside Sales Representative

Nelsen Corporation
06.2022 - 08.2025

Assistant to Lease Administrator and File Clerk

Publix Super Markets
01.2014

Receptionist/ Warehouse Manager

Atlantic Filter
01.2014 - Current

Data Entry Billing Clerk

R & L Carriers
01.2008 - 01.2013

General Education -

George Jenkins Hugh School