Tiffany Miramontes
Coolidge,AZ
Summary
Dedicated trauma-informed service provider committed to empowering individuals through compassionate support and advocacy. Extensive experience in managing complex caseloads and delivering comprehensive assistance to diverse client populations while fostering positive relationships. Expertise in assessing client needs and formulating customized action plans that achieve meaningful outcomes. Strong communication and problem-solving abilities excel in high-pressure environments, complemented by a solid foundation in early childhood development, home visiting, child welfare, subsidized housing, career development, and case management.
Overview
13
13
years of professional experience
Work History
Direct Service Manager- Intake Process/Career Development
Save the Family Foundation
02.2023 - Current
- Supervise the Career Development Department, including two Career Coordinators, while maintaining an active caseload of clients. Oversee the supportive services budget; track and reconcile all expenditures to ensure accurate spend down.
- Oversee referral intake department for RRH and TBRA housing programs while providing direct supervision to team of housing navigators.
- Review housing grant budgets to ensure accurate spend down of grant funds
- Identify and cultivate community employment, training, housing and educational resources that promote resident self-sufficiency.
- Build and maintain partnerships with local agencies and landlords to expand available resources and opportunities for clients
- Conducted assessments to identify skill gaps and recommend targeted training solutions.
- Foster positive, client-centered relationships to encourage engagement and progress toward individualized goals using a trauma informed service model
- Support residents in achieving housing and employment stability by providing frequent contact and assisting with tasks they may not be able to complete on their own.
- Analyzed program outcomes and adjusted strategies to enhance effectiveness of services provided.
Employment & Education Specialist
House of Refuge
04.2022 - 02.2023
- Identify community employment and education resources that will assist residents to become self-sufficient.
- Meet with residents monthly to assist them with identifying their employment and educational goals.
- Provide support to residents by assisting with resumes and gaining interview skills.
- Establish positive working relationships with residents by taking a client centered approach. Provide guidance and support by assisting residents in achieving their goals.
- Encourage residents who may be resistance to meeting their goals with a trauma informed approach
- Help residents achieve financial stability by assisting them in creating a monthly budget
- Coordinate, schedule, and monitor monthly workshops that focus on employment, education, finances, and family well-being.
Program Supervisor- Foster Care & Adoption
Child Crisis Arizona
04.2020 - 04.2022
- Responsible for assisting in the efficient operation of the program including procedures, leadership, and direction for assigned staff.
- Assist in the implementation of procedures and protocol for efficient program functioning and utilization.
- Attend and participate in agency related meetings and trainings as appropriate.
- Assist my direct reports in locating resources for families or children experiencing challenges. Responsible for conducting all licensing concern investigations and reporting findings to Office of Licensing Regulations at the Department of Child Safety.
- Advocate for families experiencing challenges while navigating the foster care system as well as behavioral health services.
- Provide education and training especially related to the field of foster care and adoption. Meets regularly for supervisor staffing.
Lead Foster Care & Adoption Specialist
Child Crisis Arizona
05.2019 - 04.2020
- Responsible for licensing foster homes and certifying adoptive homes.
- Provide support and resources through an individualized approach including home studies, visits, crisis intervention resources, ongoing training, counseling resources, respite care, training, and advocacy.
- Lead state required and ongoing trainings as well as providing support to new staff members.
- Support the program by taking part in implementing COA standards into the FCA program.
Foster Care & Adoption Specialist
Child Crisis Arizona
07.2018 - 05.2019
- Responsible for licensing foster homes and certifying adoptive homes.
- Provide support and resources through an individualized approach including home studies, visits, crisis intervention resources, ongoing training, counseling resources, respite care, training, and advocacy.
- Advocated for children's needs during meetings with social workers and legal representatives.
- Provided pre-and post-adoption counseling for adoptive families to promote smooth transitions and healthy family dynamics.
- Maintained detailed case files to track progress, communicate updates with key stakeholders, and ensure timely completion of all steps in the adoption process.
Parent Educator
Child Crisis Arizona
12.2015 - 07.2018
- Responsible for a comprehensive home visitation program implementing the Parents as Teacher’s evidence-based model to support at-risk families.
- Responsibilities include: developmental screenings, Family Service Plan development, home visitation sessions, and connections to community resources and services.
- Provide the parents with strength-based coaching to support their role according to the First Things First Standards of Proactive in addition to completing all program-required documentation and confidentiality.
- Monitored participant progress, adapting educational materials to improve engagement and outcomes.
Parent Educator
Easter Seals Blake Foundation
04.2015 - 12.2015
- Home Visitor for parents with children birth to five years of age in Pinal County, using the Parents as Teachers curriculum to support their role as the child’s first and most influential teacher. Conduct hearing, vision and developmental screenings and review the results with the parents.
Parent Educator for Fun Van
Devau Human Resources
01.2013 - 01.2014
- Plan and facilitate parent education classes for families in Pinal County with children ages birth to five years of age, focusing on their child’s development as well as support their role as the child’s first and most influential teacher.
Education
Bachelor's Degree - Elementary Education emphasis in Spanish
Northern Arizona University
01.2011
Associates Degree - Elementary Education
Chandler Gilbert Community College
Chandler, Arizona01.2009
Skills
- Direct service management
- Housing navigation
- Trauma-informed care
- Case management
- Career development
- Community partnerships
- Program budget management
- Trainor
- Effective communication
- Ethical
- Home visits/inspections
Languages
Spanish
Native or Bilingual
Timeline
Direct Service Manager- Intake Process/Career Development
Save the Family Foundation
02.2023 - Current
Employment & Education Specialist
House of Refuge
04.2022 - 02.2023
Program Supervisor- Foster Care & Adoption
Child Crisis Arizona
04.2020 - 04.2022
Lead Foster Care & Adoption Specialist
Child Crisis Arizona
05.2019 - 04.2020
Foster Care & Adoption Specialist
Child Crisis Arizona
07.2018 - 05.2019
Parent Educator
Child Crisis Arizona
12.2015 - 07.2018
Parent Educator
Easter Seals Blake Foundation
04.2015 - 12.2015
Parent Educator for Fun Van
Devau Human Resources
01.2013 - 01.2014
Associates Degree - Elementary Education
Chandler Gilbert Community College
Bachelor's Degree - Elementary Education emphasis in Spanish
Northern Arizona University