Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Mitchell

Kent ,Ohio

Summary

Self-motivated administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.

Overview

14
14
years of professional experience

Work History

Administrator

Kohls Department Store
11.2014 - Current

2014-2016 Sales floor

2016-2018 Jewelry lead

2018-2021 Home and kids supervisor

2021-Current, admin

  • Organized workflow, and delegate tasks in a timely matter.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Established an organized filing system.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Utilized advanced software tools like Excel and Microsoft word.
  • Inventory once a month for monthly supplies.
  • Ordering from multiple resourses and making sure we have what we need for the month, each month.
  • Weekly schedules, enabling proper staffing for departments for each shift.

Supervisor

Dontae's Carry Out
03.2011 - 11.2014
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership and problem-solving skills to maintain team efficiency and organize workflows.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Completed daily paperwork on sales reporting, banking and payroll reporting.
  • Managed employee hours and store operation budget appropriately, personally covering cashier shifts and general store duties.

Education

Associate of Applied Science - Health Care Administration

Brown Mackie
Akron, OH
05.2012

Skills

Customer Service

Attention to Detail

Recordkeeping and File Management

Office Administration

Schedule Coordination

Customer Focus

Retail Merchandising

Honest and Dependable

Work Task Prioritization

Order Taking

Timeline

Administrator

Kohls Department Store
11.2014 - Current

Supervisor

Dontae's Carry Out
03.2011 - 11.2014

Associate of Applied Science - Health Care Administration

Brown Mackie
Tiffany Mitchell