Tiffany Mondragon
Birmingham,AL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant
UAHSF
Birmingham, AL
06.2018 - Current
- Scheduled appointments for patients via phone and in person.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Educated patients about medications, procedures and physician's instructions.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Processed payments from patients accurately using cash registers or computerized systems.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Incorporated outside records into charts and EHR.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Prepared treatment rooms for patient examinations.
- Prepare outpatient surgical procedures and assist one on one with physician.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Thorough knowledge of IDX, Emmi, Phreesia,
- Pre Cert for Medical Migraine Botox, Medications, CT's etc
Certified Medical Assistant
UAB LLC
Birmingham, AL
11.2017 - 06.2018
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Performed patient intake, including taking vital signs and medical histories.
- Assisted in scheduling appointments for patients over the phone or via email communication.
- Responded quickly to emergent situations within the clinic setting by following established protocols.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
- Participated in continuing education courses relevant to clinical medical assisting duties.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Education
NHA License - Certified Medical Assistant
Virginia College - Birmingham
Birmingham, AL09-2017
Skills
- Inventory and Supply Management
- Medical Terminology
- [Type] Coding
- Clinical Applications
- HIPAA Compliance
- Patient Documentation
- Patient Scheduling
- Medical Records Management
- IDX Appointment Scheduling
- Electronic Medical Records
- Equipment Sterilization
- Understands Medical Procedures
- Medical Procedures
- Medical Terminology Knowledge
- Customer Service
- Compassionate
- Clinical Documentation
- Appointment Setting
- Certified in Basic Life Support (BLS)
Timeline
Certified Medical Assistant
UAHSF
06.2018 - Current
Certified Medical Assistant
UAB LLC
11.2017 - 06.2018
NHA License - Certified Medical Assistant
Virginia College - Birmingham
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