Tiffany Moore
Knoxville,TN
Summary
Advocate working diligently on behalf of the HIV+ community to modernize Tennessee's harmful outdated laws. Effective under pressure and in stressful situations. Extensive history in substance abuse recovery, sexual assault, and domestic violence. Dedicated to meeting the needs of the clients I serve.
Overview
8
8
years of professional experience
Work History
Events and Education Manager
RNK Distributing
KNOXVILLE, United States
09.2022 - Current
- Scheduling, and vendor management for a high-volume notions company.
- Event coordinator which included scheduling trade shows and special events, preparing name badges, attendee lists, agendas as well as catering.
- Assisted in the development of project plans and schedules for each event.
- Ensured advertised flyers are accurate and events are entered correctly into the event planning system.
- Monthly commissions for contracted educators.
- Weekly expense reports for contracted educators.
Assistant Division Manager
RNK Distributing
KNOXVILLE, United States
03.2018 - 09.2022
- Successfully contracted new dealers/clients.
- Maintained accounts of over 300+ dealers in the United States.
- Customer service and conflict resolution.
- Handled escalated complaints involving division operations and the work of personnel under supervision.
- Controlled costs by streamlining operations and reducing waste.
- Established clear and consistent policies and procedures.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
- Drafted invoices for completed work.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Supervised kit room employees, overseeing the efficiency of project kits.
- Assisted with marketing strategy creation and advertising initiatives to better promote the Embellish line of products.
Kit Room
RNK Distributing
KNOXVILLE, United States
11.2017 - 03.2018
- Assembled kits/projects for in-store embroidery/sewing events across the U.S.
- Measure and cut fabric/stabilizers accurately according to the instructions.
- Press and fuse fabrics and stabilizers as needed
- Time management to ensure all kits made it to their location for the scheduled event.
- Kept track of material and supply inventories.
Housing Case Manager
StreetWorks
Nashville, TN
04.2014 - 04.2015
- Collect and categorize housing applications for clients in assisting clients with housing.
- Coordinated program referrals for community-based resources for housing.
- Completed psychosocial evaluations and needs assessments.
- Discuss with clients the need for obtaining affordable housing and develop a care plan for sustainability to better equip the client for success.
- Review each client's care plan monthly.
- Maintain client case notes and service notes in CAREWARE entries.
- Worked with medical teams, patients, and families to implement effective treatment plans.
PSYCHOSOCIAL SUPPORT SPECIALIST
StreetWorks
Nashville, TN
09.2012 - 04.2014
- Facilitated weekly psychosocial support groups pertaining to wellness, nutrition, prevention, family dynamics, coping skills, and community navigation for our clients.
- Oversee nutrition program with clients and allocate Kroger gift cards through grant funding from United Way of Middle Tennessee; audit records of this program generating the reports to grant funders.
- Medical and medication treatment adherence.
- Conduct weekly/ monthly home visits.
- Transport clients to and from doctor appointments.
- Make necessary referrals internal and external for addressing the client's medical, physical, substance, and behavioral health care needs.
- Develop and monitor universal and psychosocial care plans and generate monthly reports.
- Attend community Health Fairs and perform HIV testing and Hepatitis C testing.
- Advocate for clients that are not able to advocate for themselves.
- Maintain client case notes and service notes in CAREWARE entries.
Manufacturer
Thistle Farms
Nashville, TN
03.2012 - 09.2012
- Prepare documentation for events and orchestrate events at professional trade conventions.
- Present products to sell at event sites using motivational interviewing and feedback skills in working for small and large audiences.
- Provide marketing and educational information about Thistle Farms, its brand items, and the mission of the organization.
- Manufacture Thistle paper.
- Monitored production schedule to keep the proper amount of inventory on hand.
- Complied with company and OSHA safety rules and regulations.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Organized items on racks, shelves, and bins to maintain established order.
Education
Diploma (GED) - undefined
Advocate Training Certification -
SERO Project Institute
Skills
- Working knowledge in Excel/UT course completion
- Computer Application Certificate
- Working Knowledge of WIX and Microsoft Teams
- HCV Basic Educator
- I KNOW, HIV prevention and Testing (CERTIFIED)
- Ora Quick Rapid Antibody Test HIV 1 and 2 (CERTIFIED)
- Ora Quick Rapid Antibody Test HCV (CERTIFIED
Affiliations
Tennessee HIV Modernization Coalition
The Elizabeth Taylor AIDS Foundation Council of Justice Leaders
Timeline
Events and Education Manager
RNK Distributing
09.2022 - Current
Assistant Division Manager
RNK Distributing
03.2018 - 09.2022
Kit Room
RNK Distributing
11.2017 - 03.2018
Housing Case Manager
StreetWorks
04.2014 - 04.2015
PSYCHOSOCIAL SUPPORT SPECIALIST
StreetWorks
09.2012 - 04.2014
Manufacturer
Thistle Farms
03.2012 - 09.2012
Diploma (GED) - undefined
Advocate Training Certification -
SERO Project Institute